About Company
Imagine elevating every meal into an unforgettable experience for guests. At Career.zycto, we are dedicated to crafting sophisticated dining environments where culinary artistry meets impeccable service. For an On-site Waiter, this means being part of a team that values precision, grace, and genuine hospitality above all else. We pride ourselves on nurturing talent, offering continuous learning, and fostering a collaborative atmosphere where your dedication to guest satisfaction truly shines. Join us to refine your craft, grow professionally, and contribute to a legacy of exceptional fine dining experiences in Northside, Russellville.
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Job Description
Career.zycto is seeking an exceptional On-site Waiter to join our distinguished fine dining establishment in Northside, Russellville. This is a unique opportunity for an individual passionate about delivering unparalleled service and creating truly memorable dining experiences for our esteemed guests. As an integral part of our front-of-house team, you will embody the sophistication and grace that define fine dining, setting the stage for every unforgettable meal. Your role extends far beyond merely serving food; you will be an articulate ambassador of our culinary philosophy, expertly guiding guests through our exquisite seasonal menus, making insightful recommendations, and seamlessly pairing wines and spirits to complement their selections. We expect a proactive approach to anticipating their needs with subtle attentiveness and a genuine desire to exceed expectations at every interaction.
We are looking for a professional who possesses a deep understanding of impeccable table service, from mastering proper place settings and silverware etiquette to executing graceful presentations and maintaining crystal-clear communication throughout the dining journey. You will be responsible for meticulously maintaining an immaculate dining area, ensuring every detail – from lighting to linen – contributes to a serene, luxurious, and cohesive ambiance. This position demands a meticulous approach, a keen eye for every minute detail, and the ability to perform with poise and efficiency under pressure, always maintaining a calm and pleasant demeanor that reflects our brand’s high standards.
Our ideal candidate will have a demonstrable history in high-end restaurant environments, showcasing not just technical proficiency but also a profound and genuine passion for hospitality. You’ll work closely and collaboratively with our award-winning kitchen team, expert sommeliers, and other front-of-house staff to ensure a seamless and harmonious flow of service, transforming each meal into a carefully orchestrated culinary journey. Career.zycto is committed to excellence in every aspect, and we expect our On-site Waiters to uphold these rigorous standards, contributing positively to our vibrant team culture and continuously striving for the highest echelon of guest satisfaction. If you are a dedicated service professional eager to advance your career in a truly refined setting, committed to delivering artistry in service, we invite you to apply and become a vital part of our success story, helping us craft unforgettable moments for our discerning clientele.
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Key Responsibilities
- Provide exceptional table service, adhering to fine dining standards and protocols with precision and grace.
- Warmly greet guests, escort them to their tables, and expertly present menus and daily specials.
- Articulate menu items, ingredients, preparation methods, and daily features in detail, addressing all guest inquiries.
- Offer informed recommendations for food and beverage pairings, including an extensive knowledge of wine and spirits.
- Accurately take food and beverage orders using a POS system, ensuring all special requests, allergies, and dietary restrictions are clearly communicated to the kitchen.
- Serve food and beverages promptly and elegantly, following proper service etiquette, including synchronized service when required.
- Maintain impeccable cleanliness and organization of dining areas, workstations, and service stations throughout the entire shift.
- Anticipate and respond to guest needs proactively, ensuring a consistently high level of satisfaction and comfort.
- Handle guest inquiries, complaints, and feedback with utmost professionalism, discretion, and efficiency.
- Collaborate effectively and harmoniously with kitchen staff, sommeliers, and other front-of-house team members to ensure seamless service flow.
- Process payments accurately and efficiently, adhering to all cash handling and credit card processing procedures.
- Assist with comprehensive opening and closing duties, including setting up and breaking down dining areas, and polishing glassware and silverware.
Required Skills
- Minimum of 2 years of progressive experience as a waiter in a fine dining or upscale restaurant setting.
- Exceptional customer service, refined interpersonal skills, and outstanding verbal communication.
- Thorough knowledge of fine dining food and beverage service standards, etiquette, and protocols.
- Demonstrated ability to work effectively and gracefully in a fast-paced, high-pressure, and sophisticated environment.
- Acute attention to detail and an innate ability to anticipate and fulfill guest needs.
- Impeccable professional appearance and a consistently calm, courteous demeanor.
- Proficiency with modern point-of-sale (POS) systems and basic computer applications.
- Flexibility to work varied hours, including evenings, weekends, and holidays, as required by business demands.
Preferred Qualifications
- Current certification in food safety and responsible alcohol service.
- Advanced knowledge of wine varietals, regions, pairing principles, and spirits.
- Experience with tableside preparations (e.g., flambé, carving) or specialty drink service.
- Ability to communicate effectively in a second language (e.g., Spanish, French) to cater to a diverse clientele.
- Culinary or hospitality school diploma/certificate.
Perks & Benefits
- Highly competitive salary commensurate with experience, plus attractive gratuities.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off (PTO) and holiday pay schedule.
- Significant opportunities for continuous professional development, training, and career advancement within our growing organization.
- Complimentary employee meals during shifts.
- A supportive, collaborative, and respectful work environment that values individual contributions.
- Access to ongoing training in advanced fine dining service techniques and specialized wine knowledge.
How to Apply
To embark on a rewarding career with Career.zycto, please click on the application link below to submit your resume and a compelling cover letter detailing your relevant experience and why you are the ideal candidate for this On-site Waiter role. We eagerly look forward to reviewing your application and potentially welcoming you to our distinguished team.
