About Company
Career.zycto is passionate about connecting exceptional talent with leading opportunities in Dubai’s thriving hospitality sector. We understand that a waitressing role is more than just serving; it’s about creating memorable guest experiences. For a dedicated Waitress, finding the right hotel environment where your skills are valued and your growth is fostered is paramount. We partner with prestigious establishments that prioritize staff development and offer a vibrant, supportive atmosphere. Join us, and we’ll help you navigate your path to a fulfilling career, ensuring you thrive in a dynamic, service-oriented culture that appreciates your contribution to unparalleled guest satisfaction.
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Job Description
Are you a charismatic and efficient individual with a passion for delivering exceptional guest experiences? Career.zycto, on behalf of a distinguished luxury hotel restaurant nestled in the vibrant Muhaisnah 2 district of Dubai, is seeking an enthusiastic On-site Waitress to join their dynamic culinary team. This is an incredible opportunity to hone your craft in a sophisticated setting renowned for its exquisite dining and impeccable service standards.
Our partner hotel restaurant prides itself on offering a diverse menu that caters to both local connoisseurs and international guests, ranging from elegant breakfast services to lively dinner experiences. As an On-site Waitress, you will be the heart of our dining experience, responsible for ensuring every guest feels welcomed, valued, and completely satisfied from the moment they step through our doors until their departure. You will play a crucial role in maintaining the restaurant’s reputation for excellence, contributing directly to a memorable and delightful visit for all patrons.
This role requires more than just serving food; it demands an intuitive understanding of guest needs, a proactive approach to service, and a keen eye for detail. You will be expected to possess excellent product knowledge, confidently describing menu items, making recommendations, and accommodating special requests with grace and efficiency. The ability to manage multiple tables simultaneously while maintaining a calm and professional demeanor is paramount. Furthermore, you will work closely with kitchen staff, bartenders, and fellow service professionals, fostering a collaborative environment that ensures seamless operation and outstanding teamwork.
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The ideal candidate will embody the spirit of hospitality, demonstrating a genuine passion for service and a commitment to upholding the highest standards of cleanliness and presentation. You will thrive in a fast-paced environment, possessing the resilience and adaptability required to excel during peak hours. This position offers a fantastic platform for professional growth within a globally recognized brand, providing continuous training and opportunities for career advancement for those who demonstrate dedication and exceptional performance. If you are eager to contribute to a world-class dining experience and grow within a supportive and prestigious hotel group, we encourage you to apply.
Key Responsibilities
- Greeting and seating guests promptly and courteously.
- Presenting menus, explaining daily specials, and making recommendations.
- Taking food and beverage orders accurately and efficiently.
- Serving food and beverages in a timely and professional manner.
- Checking on guests regularly to ensure satisfaction with meals and service.
- Addressing guest inquiries and resolving complaints with professionalism and grace.
- Clearing and resetting tables, ensuring cleanliness and proper setup for new guests.
- Assisting with restaurant opening and closing duties, including setup and breakdown.
- Collaborating effectively with kitchen, bar, and other service staff for seamless operation.
- Processing payments accurately and handling cash/card transactions.
- Maintaining a clean, organized, and hygienic work area at all times.
- Adhering to all food safety, hygiene, and service regulations.
Required Skills
- Proven work experience as a Waitress or Server, preferably in a hotel or restaurant setting.
- Exceptional customer service and interpersonal skills with a friendly demeanor.
- Strong communication skills, both verbal and active listening, in English.
- Ability to work efficiently and remain calm in a fast-paced, high-pressure environment.
- Excellent time management and organizational skills.
- Attention to detail regarding order accuracy, presentation, and cleanliness.
- Basic math skills for handling payments and making change.
- Ability to stand and walk for extended periods and lift moderate weights.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- High school diploma or equivalent qualification.
- Certification in Food Safety/Hygiene (e.g., HACCP) is an advantage.
- Experience in a luxury hotel or fine dining establishment.
- Fluency in additional languages (e.g., Arabic, Russian, Mandarin) is a strong plus.
- Knowledge of Point-of-Sale (POS) systems.
Perks & Benefits
- Competitive monthly salary package.
- Generous service charge and tips.
- Shared accommodation provided.
- Transportation to and from work.
- Duty meals provided during shifts.
- Comprehensive medical insurance.
- Annual flight ticket to home country.
- Opportunities for continuous professional development and training.
- Vibrant, multicultural, and supportive work environment.
- Career advancement opportunities within a prestigious hotel group.
How to Apply
Ready to elevate your hospitality career? If you meet the qualifications and are excited by the prospect of joining a leading hotel restaurant in Dubai, we encourage you to apply immediately. Please click on the application link below to submit your detailed resume and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this On-site Waitress role.
