About Company
Robinsons Land Corporation (RLC) is one of the Philippines’ leading real estate developers, with a diverse portfolio that includes shopping malls, residential condominiums, housing developments, office buildings, hotels, and resorts. As a pillar of the Philippine economy, RLC is committed to creating vibrant, sustainable communities and delivering exceptional value to its customers, partners, and stakeholders. With a legacy spanning decades, we pride ourselves on innovation, excellence, and a customer-centric approach in all our ventures. Joining RLC means becoming part of a dynamic team dedicated to shaping the future of urban living and commerce in the Philippines, fostering professional growth and contributing to projects that make a significant impact.
Job Description
We are seeking a highly meticulous and organized individual to join our team as an Online CRM Updating and Sales Record Maintenance Specialist. This is a crucial remote role for someone who thrives on data accuracy, efficiency, and supporting a fast-paced sales environment from the comfort of their home office. You will be responsible for ensuring the integrity and completeness of our customer relationship management (CRM) system and maintaining precise sales records. Your work will directly impact our sales team’s effectiveness, provide critical insights for strategic decision-making, and ensure seamless operations across various departments. This remote position requires a self-starter with exceptional attention to detail, strong data entry skills, and a solid understanding of CRM best practices. If you are passionate about data, enjoy working autonomously, and are looking for an opportunity to contribute significantly to a leading real estate developer, we encourage you to apply. This role offers the flexibility of remote work while still being an integral part of our Robinsons Land Corporation family, enabling you to manage your tasks efficiently and maintain a healthy work-life balance.
Key Responsibilities
- Accurately update and maintain customer information, lead statuses, sales activities, and communication logs within the CRM system (e.g., Salesforce, Dynamics 365).
- Process and organize sales records, including contracts, invoices, payment schedules, and other related documentation, ensuring all data is current and easily retrievable.
- Perform regular data cleansing activities to eliminate duplicate entries, correct inaccuracies, and ensure overall data integrity within the CRM.
- Generate standard and ad-hoc reports from the CRM system to support sales analysis, marketing campaigns, and management reporting.
- Assist the sales team with various administrative tasks related to CRM usage, including creating new user profiles, setting up alerts, and providing basic system support.
- Monitor and ensure compliance with data entry standards, company policies, and data privacy regulations.
- Collaborate with sales, marketing, and IT departments to optimize CRM usage and identify areas for process improvement.
- Maintain a comprehensive understanding of RLC's products and services to ensure accurate record-keeping and data classification.
Required Skills
- Proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics 365, Zoho CRM)
- Exceptional data entry speed and accuracy
- Strong organizational and time management skills
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) or Google Workspace
- Excellent written communication skills
- High level of attention to detail and accuracy
- Ability to work independently and manage multiple tasks remotely
- Strong problem-solving abilities
Preferred Qualifications
- Previous experience in a data entry, administrative, or CRM management role, preferably in the real estate or sales support industry.
- Familiarity with sales processes and terminology.
- Associate's or Bachelor's degree in Business Administration, Information Technology, or a related field.
- Experience with remote collaboration tools (e.g., Microsoft Teams, Slack).
Perks & Benefits
- Competitive salary package
- Work-from-home setup (fully remote position)
- Opportunities for professional development and career growth
- Comprehensive health and wellness benefits
- Paid time off and holidays
- Supportive and collaborative team environment
- Employee discounts on RLC properties and services
How to Apply
Interested and qualified candidates are invited to apply by clicking on the application link below. Please ensure your resume is updated and highlights your relevant experience in CRM management and data maintenance. We look forward to reviewing your application!