About Company
Ready to redefine what’s possible in financial services? Career.zycto connects top talent with innovative roles that shape the future of lending. We champion flexibility and empower professionals to thrive in dynamic remote environments. We’re dedicated to fostering a supportive culture where your expertise as an Online Loan Processor directly contributes to client success and operational excellence. If you’re seeking a collaborative space where your remote contributions are valued and impactful, Career.zycto offers the perfect platform for your next career move, ensuring you feel connected and supported every step of the way.
Job Description
Career.zycto is seeking a dedicated and meticulous Online Loan Processor to join our growing remote team. In this pivotal role, you will be instrumental in facilitating the seamless and efficient processing of various loan applications, ensuring accuracy, compliance, and an exceptional client experience from the comfort of your home office. As an Online Loan Processor, you will manage a pipeline of mortgage or consumer loan applications, reviewing all documentation, verifying information, and communicating effectively with applicants, lenders, and other stakeholders to move applications swiftly through the approval process. This position demands a keen eye for detail, strong organizational skills, and a commitment to upholding the highest standards of financial regulation and customer service. You will leverage advanced digital tools and communication platforms to collaborate with a dispersed team, troubleshoot issues, and provide timely updates. This is an excellent opportunity for a professional who thrives in a fast-paced, digital environment and is passionate about helping individuals and families achieve their financial goals through efficient loan processing.
Key Responsibilities
- Receive and review new loan applications for completeness and accuracy, ensuring all necessary documentation is gathered.
- Verify application data, including income, assets, credit history, and property details, through direct communication and third-party systems.
- Order and review supporting documents such as credit reports, appraisals, title searches, and employment verifications.
- Communicate regularly with loan officers, borrowers, and other parties to collect additional information or resolve discrepancies.
- Prepare loan files for underwriting, ensuring all conditions are met and disclosures are accurate and compliant.
- Maintain up-to-date knowledge of industry regulations, compliance standards, and internal policies.
- Manage a pipeline of loans efficiently, prioritizing tasks to meet strict deadlines and closing dates.
- Provide exceptional customer service, answering borrower questions and guiding them through the loan process.
- Utilize loan origination software and other digital tools to track progress and update loan statuses.
- Proactively identify and address potential issues that could delay loan closing.
Required Skills
- Minimum of 2 years of experience in loan processing (mortgage, consumer, or commercial lending).
- Proficiency with Loan Origination Systems (LOS) such as Encompass, Calyx Point, or similar platforms.
- Strong understanding of loan processing procedures, underwriting guidelines, and relevant financial regulations (e.g., TRID, RESPA, HMDA).
- Excellent written and verbal communication skills.
- Exceptional attention to detail and accuracy.
- Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- High degree of professionalism and customer service orientation.
- Ability to work independently and as part of a remote team.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Preferred Qualifications
- Post-secondary education in Business, Finance, or a related field.
- Experience with both conventional and government-backed loan programs (e.g., FHA, VA).
- Knowledge of Canadian lending practices and regulations.
- Familiarity with digital document management and e-signature platforms.
- Bilingualism (English/French) is an asset.
Perks & Benefits
- Competitive salary with opportunities for performance-based bonuses.
- Comprehensive health, dental, and vision benefits.
- Generous paid time off and holidays.
- Flexible work-from-home schedule.
- Dedicated budget for home office setup and internet allowance.
- Opportunities for professional development and continuing education.
- Access to a supportive and collaborative remote team environment.
- Employee assistance program.
- Career growth opportunities within a forward-thinking company.
How to Apply
If you are a highly organized and experienced Loan Processor looking for a challenging yet rewarding remote role, we encourage you to apply! Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are an ideal candidate for this position. We look forward to reviewing your application and potentially welcoming you to our team at Career.zycto.
