About Company
Dedicated to fostering well-being, Career.zycto is at the forefront of innovative mental health support. We empower individuals across Singapore to access high-quality, confidential counseling from the comfort of their homes. For mental health professionals, our platform offers a unique opportunity to expand your reach and make a profound impact without geographical constraints. We believe in supporting our counselors with robust technology and a collaborative environment, enabling them to focus purely on client care and professional growth. Join a community that values empathy, expertise, and accessibility in mental wellness.
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Job Description
Are you a compassionate and experienced mental health professional looking to make a significant impact from the comfort of your own home? Career.zycto is seeking a dedicated Online Mental Health Counselor to join our growing team, serving individuals across Singapore. This remote role offers the unique opportunity to provide accessible and high-quality psychological support through secure online platforms, reaching clients who may otherwise face barriers to traditional in-person therapy.
As an Online Mental Health Counselor, you will be instrumental in helping clients navigate a wide range of mental health challenges, including anxiety, depression, stress, relationship issues, grief, trauma, and personal development goals. You will utilize evidence-based therapeutic approaches to conduct individual counseling sessions, fostering a safe, confidential, and empathetic environment for clients to explore their thoughts, feelings, and behaviors. This position requires a strong commitment to ethical practice, client confidentiality, and continuous professional development in the evolving landscape of teletherapy.
We are looking for a self-motivated individual who is comfortable with technology and possesses excellent communication and interpersonal skills. You will manage your own caseload, conduct assessments, develop personalized treatment plans, and monitor client progress, all while adhering to professional guidelines and regulatory standards in Singapore. This is more than just a job; it’s an opportunity to be part of a forward-thinking organization that champions mental wellness and embraces the power of digital connectivity to transform lives. If you are passionate about mental health advocacy and possess the expertise to deliver impactful online counseling, we encourage you to apply and help us build a healthier, more resilient community.
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Key Responsibilities
- Conduct comprehensive initial assessments to evaluate clients' mental health needs and develop tailored treatment plans.
- Provide individual online counseling sessions using secure video conferencing, chat, or phone platforms.
- Utilize evidence-based therapeutic modalities (e.g., CBT, DBT, ACT, psychodynamic therapy) appropriate for online delivery.
- Maintain accurate and confidential client records, progress notes, and other necessary documentation in compliance with privacy regulations.
- Monitor client progress, adjust treatment plans as needed, and facilitate appropriate referrals to other services when necessary.
- Adhere strictly to professional ethical guidelines, confidentiality protocols, and mental health regulations in Singapore.
- Engage in ongoing professional development and training to stay current with best practices in teletherapy and mental health.
- Participate in team meetings, clinical supervision, and case consultations as required.
- Provide crisis intervention and support as needed, following established protocols.
Required Skills
- Master's or Doctoral degree in Counseling, Psychology, Social Work, or a related mental health field.
- Valid professional registration or license to practice counseling/psychotherapy in Singapore (e.g., Singapore Association for Counselling, Singapore Psychological Society).
- Minimum of 2 years of supervised clinical experience in mental health counseling.
- Demonstrated experience in delivering remote/telehealth counseling services.
- Proficiency in using secure online communication platforms and electronic health record (EHR) systems.
- Strong understanding and application of ethical guidelines and confidentiality principles in mental health practice.
- Excellent verbal and written communication skills in English; proficiency in other local languages (e.g., Mandarin, Malay, Tamil) is a plus.
- Empathy, active listening, and strong interpersonal skills.
- Ability to work independently, manage a caseload effectively, and maintain professional boundaries.
- Reliable internet connection and a private, quiet space for conducting online sessions.
Preferred Qualifications
- Specific training or certification in teletherapy or online counseling.
- Experience working with a diverse client population across various age groups and cultural backgrounds.
- Specialization in areas such as trauma, addiction, grief, or couples counseling.
- Membership in relevant professional organizations in Singapore.
- Familiarity with various therapeutic modalities beyond core training.
Perks & Benefits
- Flexible remote work schedule, allowing for work-life balance.
- Opportunity to make a significant impact on mental wellness across Singapore.
- Access to a supportive network of peers and clinical supervision.
- Continuous professional development opportunities and training in teletherapy.
- Competitive remuneration package.
- Contribution to a pioneering approach in mental health service delivery.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and why they are passionate about online mental health counseling. Please click on the application link below to apply for this exciting opportunity. We look forward to reviewing your application.
