About Company
Career.zycto is a dynamic and patient-focused organisation dedicated to delivering exceptional eye care services across London. We believe in fostering an environment where every team member, especially our Optical Assistants, feels empowered to make a tangible difference in patients’ lives. Joining us means becoming part of a supportive family committed to professional growth and clinical excellence, where your contributions directly enhance community well-being. We prioritise continuous learning and offer diverse career pathways, ensuring you thrive in a collaborative setting.
Advertisement
Job Description
Are you passionate about patient care and looking to advance your career in the optical sector? Career.zycto is seeking a dedicated and enthusiastic Optical Assistant to join our thriving eye clinic in the vibrant heart of Spitalfields, London. This is a fantastic opportunity for an individual with excellent communication skills and a strong commitment to providing outstanding service.
As an Optical Assistant, you will be an integral part of our patient journey, from their initial welcome to dispensing their new eyewear. You will play a crucial role in creating a welcoming and professional atmosphere, ensuring every patient feels valued and receives personalised attention. Our clinic prides itself on offering the latest in optical technology and a diverse range of frames, lenses, and contact lenses, all delivered with a compassionate and expert touch. We believe in continuous professional development and provide comprehensive training to equip you with the knowledge and skills needed to excel in your role and grow within our organisation. If you are a proactive team player with a genuine interest in eye health and a desire to make a real difference in people’s lives, we encourage you to apply. This role offers a unique chance to work alongside experienced optometrists and dispensing opticians, learning from the best in the field while contributing to a vital healthcare service within the local community. Join us at Career.zycto and become a key part of a team that is redefining eye care excellence.
Key Responsibilities
- Warmly welcome patients to the clinic, managing appointments and ensuring a smooth flow.
- Assist patients in selecting suitable frames, lenses, and contact lenses based on their prescription, lifestyle, and aesthetic preferences.
- Provide clear explanations of various lens types, coatings, and additional optical products.
- Conduct pre-screening tests, including visual acuity measurements, auto-refraction, and visual field screenings, accurately recording results.
- Dispense and fit spectacles, making necessary adjustments to ensure comfort and optimal vision.
- Educate patients on proper eyewear care, contact lens insertion/removal, and general eye health practices.
- Process orders, manage stock, and maintain accurate patient records with strict adherence to data protection guidelines.
- Handle patient queries, resolve issues, and provide administrative support to the optometry team.
- Maintain the cleanliness and presentation of the reception area, waiting room, and retail displays.
- Actively participate in ongoing training and development programs to enhance optical knowledge and skills.
Required Skills
- Minimum of 1 year experience as an Optical Assistant or in a similar customer-facing role within healthcare retail.
- Exceptional interpersonal and communication skills, both verbal and written.
- Strong patient-focused approach with a natural empathy and ability to build rapport.
- Proficiency in basic computer skills and experience with optical practice management software.
- Excellent organisational abilities and attention to detail.
- Ability to work effectively both independently and as part of a multidisciplinary team.
- A proactive attitude with a willingness to learn and adapt in a fast-paced environment.
- Eligibility to work in the UK.
Preferred Qualifications
- NVQ Level 2 or 3 in Optical Care or equivalent qualification.
- Knowledge of common eye conditions and optical terminology.
- Experience with complex dispensing situations.
- Familiarity with contact lens aftercare and teaching.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Generous holiday allowance.
- Continuous professional development and training opportunities.
- Employee discount on eyewear and optical services.
- Supportive and collaborative team environment.
- Opportunity for career progression within the company.
- Modern, well-equipped clinic in a prime London location.
How to Apply
If you are a highly motivated individual eager to contribute to a leading eye care clinic, we encourage you to apply. Please click on the link below to submit your application. We look forward to reviewing your qualifications!
Advertisement
