About Company
Ensuring smooth parking operations and exceptional visitor experiences are key priorities for Career.zycto. We partner with local businesses and venues to manage their parking facilities efficiently, creating a welcoming and organized environment for everyone. For a dedicated parking lot attendant, joining Career.zycto means becoming part of a supportive team that values clear communication, safety, and a proactive approach. We understand the importance of your role in creating positive first impressions and maintaining order, offering an environment where your attention to detail and customer service skills are genuinely appreciated and contribute directly to our community’s comfort.
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Job Description
Career.zycto is seeking a friendly, diligent, and responsible Parking Lot Attendant to join our team in Heatherglen, Spruce Grove. In this essential role, you will be the first point of contact for many visitors, playing a crucial part in ensuring a positive and efficient parking experience. This position requires a proactive individual with excellent communication skills and a keen eye for detail. You will be responsible for overseeing the daily operations of designated parking areas, guiding drivers, managing vehicle flow, and maintaining a safe and orderly environment for all patrons. If you enjoy working outdoors, interacting with the public, and taking pride in contributing to seamless operations, we encourage you to apply.
Your day will involve a variety of tasks, from directing traffic and assisting drivers with parking inquiries to monitoring the lot for compliance and safety. You’ll be instrumental in preventing congestion, optimizing space utilization, and ensuring that all parking regulations are clearly communicated and followed. This role is more than just parking cars; it’s about providing outstanding customer service, solving problems on the spot, and upholding the reputation of the facilities we serve. We are looking for someone who can remain calm and professional in busy situations, capable of handling minor issues independently while knowing when to escalate complex matters. Full training will be provided to ensure you are confident and competent in all aspects of your duties, making this an excellent opportunity for someone looking to start or advance their career in facility services and customer interaction.
Key Responsibilities
- Greet patrons warmly upon arrival and departure, providing clear directions and assistance.
- Direct vehicle traffic efficiently to available parking spaces, minimizing congestion and maximizing lot capacity.
- Monitor parking lot activity to ensure compliance with parking regulations and maintain a safe environment.
- Assist drivers with parking inquiries, payment procedures, and lost vehicle concerns.
- Conduct regular patrols of the parking facility to identify and report any safety hazards, maintenance needs, or suspicious activities.
- Operate parking equipment (e.g., ticket machines, gates) as required, troubleshooting minor issues.
- Maintain cleanliness and orderliness of the parking lot, including litter removal.
- Prepare daily activity logs and incident reports accurately.
- Handle customer complaints or issues professionally and escalate complex situations to management.
- Provide exceptional customer service to enhance the overall visitor experience.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work outdoors in various weather conditions for extended periods.
- Good observational skills and attention to detail.
- Punctual and reliable.
- Ability to stand, walk, and occasionally lift up to 25 lbs.
- Basic problem-solving skills.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience in a customer service, hospitality, or security role.
- Valid Class 5 Alberta Driver's License with a clean driving record.
- Knowledge of basic first aid and safety procedures.
Perks & Benefits
- Competitive hourly wage.
- Opportunities for professional development and growth.
- Supportive and collaborative team environment.
- Paid training and uniform provided.
- Impactful role in ensuring community and visitor convenience.
How to Apply
To seize this exciting opportunity, we invite you to apply by clicking the application link below. Please ensure your contact information is up-to-date and that you highlight any relevant customer service or outdoor work experience.
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