About Company
Career.zycto is actively shaping the future of talent acquisition in the automotive sector, connecting passionate professionals with leading opportunities across Montreal. For a Parts Advisor, we offer a dynamic environment where your expertise in inventory management, customer service, and technical knowledge will be highly valued. Join a team where precision and proactive support are key, enabling you to thrive and advance your career. We pride ourselves on fostering growth and recognizing dedication, making us an ideal partner for your professional journey in Outremont.
Job Description
Are you a highly organized and customer-focused individual with a passion for automotive parts and exceptional service? Career.zycto is seeking a dedicated Parts Advisor to join a reputable automotive team in the vibrant Outremont district of Montreal. This is an incredible opportunity for someone who thrives in a fast-paced environment, possesses strong technical knowledge of vehicle components, and excels at building lasting relationships with both service technicians and external customers. As a Parts Advisor, you are the crucial link ensuring our service department and clientele have immediate access to the right parts, maintaining our commitment to efficiency and customer satisfaction. Your role directly impacts vehicle turnaround times and overall operational excellence, making you an indispensable member of the team. We are looking for an individual who takes pride in accuracy, problem-solving, and contributing to a seamless service experience.
In this role, you will be responsible for managing a comprehensive inventory, processing orders, and providing expert advice on parts identification and availability. You’ll navigate complex parts catalogues, utilize inventory management software, and work closely with technicians to ensure they receive the correct components for repairs and maintenance. Beyond the technical aspects, a significant part of your job involves interacting with customers, understanding their needs, and offering solutions with a professional and friendly demeanor. We value proactive communication, attention to detail, and a commitment to exceeding expectations at every touchpoint. If you’re ready to bring your expertise to a supportive team that values your contribution and offers avenues for continuous growth, we encourage you to apply. This position is ideal for someone looking to grow their career within a thriving automotive environment, contributing to its ongoing success and reputation for excellence.
Key Responsibilities
- Assist service technicians in identifying and ordering correct parts for vehicle repairs and maintenance.
- Provide expert advice to customers on parts inquiries, availability, pricing, and suitability for their vehicles.
- Manage and maintain accurate inventory levels, conducting regular stock checks and reconciling discrepancies.
- Process parts orders efficiently, including receiving, stocking, and organizing incoming shipments.
- Utilize electronic parts catalogues and inventory management systems effectively.
- Handle warranty parts processing and returns in accordance with company policies.
- Maintain a clean, organized, and safe parts department.
- Develop and maintain strong relationships with both internal staff and external customers.
- Identify opportunities for parts sales and promote accessories or special offers.
- Stay updated on new vehicle models, parts, and industry trends.
Required Skills
- Minimum 1 year of experience as a Parts Advisor in an automotive dealership or service center.
- Strong knowledge of automotive parts, systems, and components.
- Proficiency with inventory management software and electronic parts catalogues.
- Excellent communication and interpersonal skills in English and French (bilingualism preferred).
- Exceptional customer service and sales abilities.
- High degree of accuracy and attention to detail.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Valid driver's license with a clean driving record.
Preferred Qualifications
- Relevant certification or diploma in Automotive Parts & Service or a related field.
- Experience with specific dealership management systems (e.g., CDK, Reynolds & Reynolds).
- Proven track record of meeting or exceeding sales targets.
- Familiarity with Outremont, Montreal, and its local customer base.
Perks & Benefits
- Competitive salary with performance incentives.
- Comprehensive health and dental benefits package.
- Paid vacation and sick leave.
- Opportunities for professional development and training.
- Supportive and collaborative team environment.
- Employee discounts on parts and service.
- Modern, well-equipped facility.
- Convenient location in Outremont, Montreal.
How to Apply
Ready to accelerate your career? We encourage all qualified candidates to apply promptly. Please click on the application link below to submit your resume and cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
