About Company
Step into a pivotal role with Career.zycto, where we connect dedicated professionals with opportunities that genuinely make a difference. We specialize in fostering environments where administrative excellence directly contributes to patient well-being and operational fluidity. For a Patient Registrar, this means joining a team where your organizational skills and compassionate approach are highly valued. We champion seamless intake processes, ensuring every patient feels supported from their first interaction. Choose Career.zycto for a path where your commitment to healthcare administration truly shines in a dynamic, supportive setting dedicated to community health.
Job Description
Career.zycto is seeking a highly organized, empathetic, and detail-oriented Patient Registrar for an immediate full-time opening in Corner Brook, Newfoundland. This crucial role serves as the initial point of contact for patients, families, and visitors, significantly shaping their experience with our healthcare services. As a Patient Registrar, you will be instrumental in ensuring a smooth, efficient, and welcoming registration process, maintaining accurate patient records, and upholding the highest standards of confidentiality and customer service.
Your day will involve a dynamic range of tasks, from greeting patients and verifying their personal and insurance information to scheduling appointments and directing inquiries. This position requires someone who can thrive in a fast-paced environment, possesses exceptional interpersonal skills, and demonstrates a strong ability to multitask while maintaining a professional and compassionate demeanor. You will be a vital link between patients and care providers, contributing directly to the operational efficiency and patient satisfaction within a bustling medical setting. If you are ready to make an immediate impact and are passionate about providing excellent administrative support in healthcare, we encourage you to apply.
Key Responsibilities
- Greet patients and visitors warmly, providing clear instructions and compassionate assistance.
- Accurately collect and verify patient demographic, insurance, and medical history information upon arrival.
- Process patient registrations, admissions, transfers, and discharges in a timely and efficient manner.
- Schedule and confirm appointments, follow-up visits, and diagnostic tests.
- Answer incoming calls, manage inquiries, and direct patients to appropriate departments or personnel.
- Maintain the integrity and confidentiality of patient records in compliance with privacy regulations (e.g., PHIA, PIPEDA).
- Collect co-payments, deductibles, and other patient fees, providing accurate receipts.
- Liaise with clinical staff, physicians, and other departments to ensure seamless patient flow.
- Address patient concerns and provide solutions in a professional and empathetic manner.
- Contribute to a positive and collaborative team environment.
Required Skills
- Excellent verbal and written communication skills.
- Proficiency in data entry with a high degree of accuracy and attention to detail.
- Strong organizational and time management abilities.
- Exceptional customer service and interpersonal skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Demonstrated ability to maintain patient confidentiality.
- Competency in using office software (MS Office Suite) and computer systems.
- A proactive and problem-solving attitude.
Preferred Qualifications
- Previous experience (1+ year) in a patient registration, medical reception, or administrative role within a healthcare setting.
- Post-secondary education in Medical Office Administration or a related field.
- Familiarity with medical terminology and healthcare billing processes.
- Experience with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems.
- Ability to communicate in French or other additional languages.
Perks & Benefits
- Comprehensive health, dental, and vision insurance benefits.
- Paid time off (vacation, sick leave, holidays).
- Opportunities for professional development and career growth.
- Supportive and collaborative team environment.
- Employee assistance program (EAP).
- A chance to make a real difference in the lives of patients and the community.
How to Apply
If you are ready to embark on a rewarding career as a Patient Registrar and meet the qualifications listed, we invite you to apply. Please click on the application link below to submit your resume and cover letter directly via email, highlighting your relevant experience and why you are an ideal candidate for this immediate hire position.
