Personal Assistant – Remote, Administrative Support

🏢 Bank of Kigali📍 Gasabo, Kigali Province, Rwanda💼 Full-Time💻 Remote🏭 Financial Services💰 350,000 - 650,000 RWF per month

About Company

Bank of Kigali (BK) is Rwanda’s largest commercial bank by assets, with a strong legacy of over 50 years. We are a leading financial services provider committed to fostering economic growth and financial inclusion across Rwanda. With a diverse range of innovative products and services, we serve individuals, SMEs, and corporate clients through a robust network of branches and digital channels. At Bank of Kigali, we believe in nurturing talent and providing an environment where dedicated professionals can thrive and contribute to our mission of building a prosperous future. We are embracing digital transformation and seeking agile, motivated individuals to join our dynamic team.

Job Description

Are you a highly organized, proactive, and discreet individual looking for a challenging remote opportunity to provide essential administrative support? Bank of Kigali is seeking an experienced Personal Assistant to remotely support our senior leadership team. This crucial role ensures the smooth operation of daily administrative tasks, allowing our executives to focus on strategic initiatives. As a remote Personal Assistant, you will be instrumental in managing schedules, coordinating communications, preparing documents, and handling a variety of confidential matters with utmost professionalism. We are looking for someone who can seamlessly integrate into our fast-paced environment, demonstrate exceptional time management, and possess the technical aptitude to leverage virtual collaboration tools effectively. This position demands a meticulous eye for detail, strong problem-solving skills, and a commitment to maintaining confidentiality and high standards of service, all from a remote work setting within Rwanda. If you thrive in an autonomous role and are passionate about contributing to a leading financial institution, we encourage you to apply.

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Key Responsibilities

  • Manage complex calendars, scheduling meetings, appointments, and virtual travel arrangements for executives.
  • Prepare and edit correspondence, reports, presentations, and other critical documents with precision.
  • Act as the primary point of contact for internal and external communications, screening and directing calls and emails appropriately.
  • Organize and maintain digital files and records with meticulous accuracy and discretion, ensuring easy retrieval.
  • Coordinate virtual meetings and conferences, including technical setup, agenda distribution, and minute-taking.
  • Assist with research projects, data compilation, and summary preparation to support executive decision-making.
  • Process expense reports and manage administrative budgets as required, ensuring compliance with company policies.
  • Handle confidential information with the highest level of integrity and discretion, safeguarding sensitive data.
  • Anticipate needs and proactively prepare necessary materials or information ahead of meetings or engagements.
  • Liaise with various departments and external stakeholders to ensure timely completion of tasks and smooth workflow.

Required Skills

  • Proven experience (minimum 3 years) as a Personal Assistant or Executive Assistant, preferably in a remote or hybrid setting.
  • Excellent written and verbal communication skills in English and Kinyarwanda are essential.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration platforms (e.g., Zoom, Microsoft Teams).
  • Exceptional organizational and time management abilities, with a strong capacity for prioritization.
  • Strong interpersonal skills coupled with a professional, discreet, and service-oriented demeanor.
  • Ability to work independently, demonstrate initiative, and manage multiple tasks simultaneously without direct supervision.
  • High degree of adaptability, resourcefulness, and problem-solving skills in a dynamic remote environment.
  • Demonstrated ability to handle confidential information with unwavering integrity and professionalism.
  • Reliable high-speed internet connection and a dedicated, quiet home office setup suitable for remote work.

Preferred Qualifications

  • Bachelor's degree in Business Administration, Communications, Secretarial Studies, or a related field.
  • Previous experience supporting senior executives within the financial services sector.
  • Familiarity with project management software (e.g., Asana, Trello) to track tasks and projects.
  • Advanced proficiency in data analysis and presentation tools.

Perks & Benefits

  • Competitive salary package commensurate with experience and qualifications.
  • Comprehensive health insurance plan for you and your dependents.
  • Significant opportunities for professional development and continuous growth within a leading institution.
  • Remote work flexibility, promoting a healthy work-life balance.
  • Access to modern digital tools and resources to enhance your productivity.
  • The chance to contribute to the success and growth of a leading financial institution in Rwanda.
  • Supportive and collaborative team environment, even in a remote setting.

How to Apply

Interested candidates who meet the above qualifications are strongly encouraged to apply. Please click on the application link below to visit our careers page. Ensure your CV and a compelling cover letter clearly outline your relevant experience, technical proficiencies, and why you are the ideal candidate for this remote Personal Assistant role. Applications will be reviewed on a rolling basis, so we encourage early submission.

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