About Company
Starting your career in personal support can be incredibly rewarding, and at Career.zycto, we believe in nurturing emerging talent. We’re a forward-thinking organization dedicated to empowering individuals through compassionate and effective support services across Edinburgh. For an entry-level professional eager to make a tangible difference, Career.zycto offers a dynamic environment where learning and growth are paramount. You’ll find comprehensive training, mentorship opportunities, and a supportive team committed to helping you develop vital leadership and coordination skills from day one. Join us to build a meaningful career path in a field that truly matters.
Job Description
Are you passionate about making a real difference in people’s lives right from the start of your career? Career.zycto is seeking a motivated and empathetic individual to join our team as a Personal Support Lead Coordinator – Entry Level. This unique opportunity is designed for enthusiastic individuals who are ready to step into a foundational leadership role within our personal support services, even without extensive prior experience. Based in Duddingston, Edinburgh, you will play a crucial part in ensuring the smooth delivery of high-quality, person-centred support to our valued clients.
In this role, you won’t just be supporting individuals; you’ll be learning the ropes of coordinating care, managing resources, and upholding our commitment to excellence. Working closely with experienced team members, you will assist in developing and implementing support plans, allocating tasks to support workers, monitoring service quality, and ensuring compliance with all relevant standards and regulations. This isn’t just an administrative role; it’s a chance to develop vital communication, organizational, and problem-solving skills in a dynamic environment. You will be the crucial link between clients, their families, and our dedicated support teams, ensuring everyone feels heard and supported.
Career.zycto prides itself on fostering a supportive and inclusive workplace where every team member is valued and encouraged to grow. As an entry-level Lead Coordinator, you will receive comprehensive training and ongoing mentorship to help you thrive. We believe in building leaders from within, and this position offers a clear pathway for professional development in the social care sector. If you are a natural communicator, possess a keen eye for detail, and are driven by a desire to contribute positively to your community, we invite you to apply. This role is perfect for someone looking to launch a rewarding career where their work genuinely impacts lives daily. Join Career.zycto and become an integral part of a team dedicated to empowering individuals and making a tangible difference.
Key Responsibilities
- Assist in the development and implementation of individualised support plans for clients.
- Coordinate with support workers to ensure effective scheduling and allocation of tasks.
- Monitor the quality of support services delivered, ensuring adherence to established standards.
- Communicate regularly with clients, families, and healthcare professionals to ensure seamless care.
- Maintain accurate and confidential client records and ensure data protection compliance.
- Participate in team meetings and training sessions to foster continuous professional development.
- Support the resolution of day-to-day operational challenges under supervision.
- Contribute to a positive and respectful working environment, upholding company values.
Required Skills
- Excellent verbal and written communication skills.
- Strong organisational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- A compassionate and empathetic approach to client care.
- Ability to work effectively both independently and as part of a team.
- Proactive attitude with a willingness to learn and adapt.
Preferred Qualifications
- SVQ Level 2 in Health and Social Care or equivalent (or willingness to work towards).
- Previous volunteer or paid experience in a care-related setting.
- Knowledge of local social care regulations and best practices.
Perks & Benefits
- Comprehensive induction and ongoing training program.
- Mentorship and career development opportunities.
- Generous paid time off and holiday allowance.
- Employee assistance program for personal and professional support.
- Pension scheme contributions.
- Supportive and collaborative team environment.
How to Apply
If you are eager to launch your career in personal support with a supportive and dynamic organisation, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter outlining your interest in this entry-level role and what you believe makes you a great fit for Career.zycto. We look forward to hearing from you!
