About Company
Pharmacie Nouvelle Curepipe has been a trusted cornerstone of the Curepipe community for many years, dedicated to providing exceptional pharmaceutical services and health advice to our valued customers. As a local independent pharmacy, we pride ourselves on our personalized approach, warm atmosphere, and unwavering commitment to patient well-being. Our team of experienced pharmacists and support staff work collaboratively to ensure that every individual who walks through our doors receives professional care, accurate dispensing, and compassionate service. We believe in fostering a supportive environment where both our employees and customers feel like part of an extended family. Join us in our mission to contribute positively to the health and vitality of Curepipe residents, upholding the highest standards of care and ethical practice within the healthcare sector.
Job Description
Are you a highly organized, customer-focused individual with a passion for healthcare and serving your community? Pharmacie Nouvelle Curepipe is seeking a dedicated and enthusiastic Pharmacy Assistant to join our dynamic and supportive team. In this pivotal role, you will be the friendly and professional face of our pharmacy, primarily responsible for front-of-counter services and ensuring a seamless and positive experience for all our customers. This isn’t just a retail position; it’s an opportunity to make a tangible difference in people’s lives by providing essential support, accurate information, and compassionate assistance. You will work closely with our licensed pharmacists and other support staff, playing a crucial role in the day-to-day operations. Your responsibilities will range from efficiently processing prescriptions and handling cash transactions, to advising on the appropriate selection of over-the-counter products, managing inventory, and assisting with various administrative tasks. We are looking for someone who thrives in a fast-paced yet supportive environment, possesses exceptional interpersonal and communication skills, and maintains a meticulous eye for detail and accuracy in all tasks. Your unwavering commitment to patient privacy, confidentiality, and strict adherence to all pharmaceutical regulatory standards will be paramount. You will be expected to maintain a clean, organized, and welcoming front-of-store area, ensuring product displays are tidy and shelves are well-stocked according to merchandising guidelines. A strong sense of empathy, patience, and a genuine desire to help others are essential for success in this role, as you will often be the first point of contact for individuals seeking health-related advice or products. If you are eager to learn, grow your expertise within the pharmaceutical sector, gain invaluable experience, and become an integral part of a respected local institution dedicated to public health and community well-being, we invite you to apply. This position offers a stable working environment and the chance to contribute significantly to the health and vitality of Curepipe residents.
Key Responsibilities
- Greet customers warmly and assist them with their inquiries and needs at the counter.
- Process prescriptions accurately and efficiently under the supervision of a licensed pharmacist.
- Handle cash and card transactions, manage the till, and maintain accurate records.
- Advise customers on over-the-counter products and general health queries, referring complex cases to the pharmacist.
- Maintain a clean, organized, and well-stocked front-of-store area, including shelves and product displays.
- Assist with inventory management, including receiving, stocking, and rotating merchandise.
- Handle telephone inquiries and direct calls appropriately.
- Maintain strict confidentiality of patient information and adhere to all privacy regulations.
- Perform general administrative tasks as required to support pharmacy operations.
- Ensure compliance with all health and safety regulations and pharmacy policies.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Strong attention to detail and accuracy in all tasks.
- Ability to handle cash transactions and basic accounting.
- Proficiency in basic computer skills (POS systems, data entry).
- Empathy, patience, and a professional demeanor.
- Ability to work effectively in a team-oriented environment.
- Fluent in English and French (Mauritian Creole is a strong asset).
Preferred Qualifications
- Previous experience (at least 6 months) in a pharmacy, retail, or healthcare setting.
- A certificate or diploma in Pharmacy Assistance or a related field.
- Knowledge of common over-the-counter medications and health products.
- First Aid and CPR certification.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health insurance package.
- Opportunities for professional development and training.
- Staff discounts on pharmacy products.
- Supportive and collaborative work environment.
- Stable working hours and a work-life balance focus.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and skills.