About Company
C Pharmacie is a leading pharmaceutical retail chain in Mauritius, dedicated to serving the health and well-being of our communities. With a strong commitment to patient care and accessibility, we offer a comprehensive range of pharmaceutical products, health advice, and wellness services. Our branches are strategically located across the island to ensure that quality healthcare support is always within reach. At C Pharmacie, we believe in fostering a supportive and professional environment where our team members can thrive, develop their skills, and make a tangible difference in people’s lives every day. We pride ourselves on our experienced and compassionate team who are at the heart of our community-focused approach. Join us in our mission to be the most trusted name in community healthcare, delivering exceptional service and promoting healthier lives.
Job Description
Are you passionate about healthcare, committed to providing outstanding customer service, and looking for a role where you can truly make a difference? C Pharmacie in Beau Bassin-Rose Hill is actively seeking a dedicated and enthusiastic Pharmacy Assistant to join our vibrant and professional team. This pivotal role focuses on delivering exceptional counter service and robust support to our pharmacists, ensuring a seamless and efficient experience for every customer who walks through our doors.
As a Pharmacy Assistant specializing in counter and service, you will be the welcoming first point of contact for our valued patrons. Your daily responsibilities will include assisting patients with a wide array of needs, meticulously managing the intake and collection of prescriptions, and providing professional, informed advice on over-the-counter medications and health products. You will be instrumental in upholding the high standards of care, efficiency, and patient confidentiality that C Pharmacie is renowned for.
This position offers more than just a job; it’s a unique opportunity to embed yourself within the local community’s health infrastructure, contributing significantly to public well-being. You will have the chance to build lasting, trust-based relationships with customers, becoming a familiar and reassuring presence in their healthcare journey. We are searching for an individual who is not only meticulous and detail-oriented but also deeply empathetic and possesses outstanding interpersonal and communication skills. The ideal candidate will be eager to learn, proactive in supporting team objectives, and ready to uphold our unwavering commitment to excellence in pharmaceutical care. If you are looking for a role where your efforts directly impact lives and where professional growth is encouraged, we invite you to become a vital part of the C Pharmacie family. We provide a supportive work environment where continuous learning is fostered, and every team member plays a crucial role in our collective success.
Key Responsibilities
- Greet and assist customers with a friendly and professional demeanor, ensuring a positive pharmacy experience.
- Accurately process prescription orders, including data entry, verification of details, and efficient label generation under pharmacist supervision.
- Support pharmacists in dispensing medications, ensuring proper packaging, labelling, and inventory management.
- Provide information and professional advice on over-the-counter products, health supplements, and general health queries.
- Manage pharmacy inventory, including stocking shelves, monitoring expiry dates, and assisting with stock orders and returns.
- Handle cash transactions, operate point-of-sale (POS) systems, and manage daily cash reconciliation with precision.
- Maintain the cleanliness, organization, and professional appearance of the pharmacy counter and retail area.
- Ensure strict adherence to all pharmaceutical laws, regulations, and company policies, including patient confidentiality.
- Answer incoming phone calls, direct inquiries to the appropriate personnel, and assist in scheduling consultations as needed.
- Safeguard patient confidentiality and uphold ethical standards in all interactions and operations.
Required Skills
- Excellent customer service and strong interpersonal skills.
- Proficiency in verbal and written communication in both English and French.
- High level of accuracy and meticulous attention to detail.
- Ability to work effectively and calmly in a fast-paced, high-volume environment.
- Basic computer proficiency and experience with point-of-sale (POS) systems.
- An empathetic and patient-focused approach to customer care.
- Ability to handle sensitive and confidential information with utmost discretion and professionalism.
Preferred Qualifications
- Previous experience (at least 1 year) as a Pharmacy Assistant or in a similar retail healthcare role.
- Foundational knowledge of basic medical terminology and common pharmaceutical products.
- A certificate or diploma in Pharmacy Assistance or a related healthcare support field.
- Experience with pharmacy management software.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health and wellness benefits.
- Opportunities for continuous professional development and training.
- A supportive, collaborative, and respectful work environment.
- Employee discounts on a wide range of in-store products.
- Generous paid leave and observance of public holidays.
How to Apply
Interested candidates are invited to submit their detailed CV and a comprehensive cover letter outlining their relevant experience and why they are a suitable candidate for this dynamic role at C Pharmacie. Please click on the application link below to apply for the job.