About Company
Mothei Pharmacy is a trusted local healthcare provider deeply rooted in the Jwaneng community. For years, we have been committed to delivering essential pharmaceutical services, expert advice, and a wide range of health and wellness products to our valued customers. Our mission is to promote the health and well-being of every individual we serve, ensuring access to quality medications and compassionate care. We pride ourselves on our friendly, professional staff and our dedication to creating a supportive and welcoming environment for both our patients and our team members. At Mothei Pharmacy, we believe in fostering a culture of continuous learning and growth, making it an ideal place for individuals looking to start or advance their careers in the healthcare sector.
Job Description
Mothei Pharmacy is seeking a highly motivated and detail-oriented individual to join our team as an Entry-Level Pharmacy Assistant focusing on Dispensing Support. This is an excellent opportunity for someone passionate about healthcare and looking to begin a rewarding career in a dynamic retail pharmacy setting. As a Pharmacy Assistant, you will play a crucial role in the efficient operation of our pharmacy, directly contributing to patient care under the supervision of a licensed pharmacist. Your primary responsibilities will involve supporting the dispensing process, managing inventory, maintaining a clean and organized workspace, and providing exceptional customer service. We are looking for a quick learner with excellent communication skills and a strong commitment to accuracy and patient safety. No prior pharmacy experience is strictly required, as we are prepared to offer comprehensive on-the-job training to the right candidate who demonstrates enthusiasm, reliability, and a genuine desire to learn and grow within our team. This role is perfect for someone eager to make a tangible difference in the health and lives of our community members, while gaining invaluable experience in the pharmaceutical field.
Key Responsibilities
- Assist licensed pharmacists with the accurate and efficient preparation and dispensing of prescription medications, including counting, pouring, measuring, and packaging.
- Maintain organized patient prescription records and ensure all necessary documentation is complete and accurate.
- Manage pharmacy inventory, including receiving, unpacking, and stocking medications and supplies, as well as monitoring expiration dates.
- Process patient transactions at the point of sale, handle cash and electronic payments, and manage prescription co-pays.
- Provide friendly, respectful, and helpful customer service, addressing patient inquiries, locating products, and referring clinical questions to the pharmacist.
- Answer incoming phone calls professionally, triage calls, and relay messages accurately to the appropriate staff members.
- Ensure the pharmacy area, including dispensing counters and shelves, is clean, tidy, and well-organized according to health and safety standards.
- Assist with administrative tasks such as filing, data entry, and managing prescription refill requests.
- Adhere strictly to all pharmacy policies, procedures, and relevant legal/ethical guidelines regarding patient privacy (e.g., POPIA) and medication handling.
- Participate in ongoing training and professional development activities to enhance knowledge and skills.
Required Skills
- High school diploma or equivalent qualification.
- Exceptional customer service and interpersonal communication skills.
- Strong attention to detail and accuracy in all tasks.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Basic computer proficiency for data entry and point-of-sale systems.
- Reliability, punctuality, and a strong work ethic.
- Ability to handle confidential information with discretion and integrity.
- Fluency in English; knowledge of Setswana is a significant advantage.
Preferred Qualifications
- Previous experience in a retail, customer service, or healthcare setting.
- Familiarity with basic medical terminology.
- Demonstrated ability to follow instructions and learn new processes quickly.
- A genuine interest in healthcare and a desire to help others.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive on-the-job training and mentorship.
- Opportunities for career growth and professional development within the pharmacy sector.
- Supportive and collaborative team environment.
- Employee discounts on pharmacy products.
- Paid annual leave and public holidays.
How to Apply
Interested candidates are encouraged to submit their application by clicking the link below. Please include a detailed CV and a cover letter explaining your interest in the Pharmacy Assistant role and how your skills align with our requirements. We look forward to reviewing your application and potentially welcoming you to the Mothei Pharmacy family.