About Company
Imagine a workplace where your daily efforts directly enhance community well-being and provide vital support in a dynamic healthcare setting. Career.zycto isn’t just a company; we’re a dedicated team committed to fostering healthy communities through accessible and reliable pharmaceutical services. For a pharmacy retail assistant, this means stepping into an environment that values meticulous service, patient interaction, and continuous learning. We pride ourselves on creating a supportive atmosphere where every team member contributes significantly to our mission, ensuring a positive experience for both colleagues and customers. Join us and discover a fulfilling path where your work makes a tangible difference every day.
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Job Description
Career.zycto is seeking a dedicated and enthusiastic Part-Time Pharmacy Retail Assistant to join our vibrant team in St Pauli, Hamburg. This pivotal role offers an excellent opportunity for individuals passionate about customer service and keen to contribute to a healthcare environment without requiring prior pharmacy qualifications. You will be the friendly face of our pharmacy, providing essential support to our pharmacists and ensuring a smooth, welcoming experience for every customer. We are looking for someone who thrives in a fast-paced retail setting, possesses a strong work ethic, and is eager to learn and grow within the pharmaceutical sector.
As a Pharmacy Retail Assistant, your daily activities will be diverse, ranging from managing the front-of-store operations to assisting with administrative tasks. You will play a crucial role in maintaining the neatness and organisation of our retail space, ensuring products are well-stocked, correctly priced, and easily accessible. Excellent communication skills are paramount, as you will be interacting with a diverse clientele, addressing their queries, guiding them to products, and processing sales with accuracy and efficiency. This position is ideal for someone who enjoys helping people, has an eye for detail, and can uphold the high standards of professionalism expected in a healthcare setting.
We value proactive individuals who can work independently as well as collaboratively within a team. While previous experience in a retail or customer service role is beneficial, it’s not strictly required; we are committed to providing comprehensive training to ensure you are fully equipped for success. Your commitment to patient confidentiality, empathy, and a positive attitude will be key to excelling in this role. If you are looking for a meaningful part-time position where you can make a genuine impact on people’s lives and be part of a supportive community-focused team, we encourage you to apply. Join Career.zycto and become an integral part of our mission to serve the St Pauli community.
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Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Process sales transactions accurately using the point-of-sale system.
- Maintain a clean, organised, and well-stocked retail display area.
- Receive and unpack deliveries, checking for discrepancies and ensuring proper storage.
- Assist with inventory management, including stock rotation and ordering.
- Answer incoming phone calls and direct them to the appropriate personnel.
- Provide basic information about non-prescription products and services.
- Uphold strict confidentiality regarding patient information and pharmacy operations.
- Support pharmacists and other team members with various administrative tasks as needed.
Required Skills
- Excellent customer service and interpersonal skills
- Proficiency in spoken and written German (C1 level or higher)
- Strong attention to detail and accuracy
- Basic mathematical skills for handling transactions
- Ability to work effectively in a team-oriented environment
- Reliability and strong work ethic
- Basic computer literacy
Preferred Qualifications
- Previous experience in a retail or customer service role, preferably in a pharmacy or healthcare setting
- Knowledge of an additional language (e.g., English, Turkish, Arabic) is a plus
- Experience with point-of-sale (POS) systems
Perks & Benefits
- Competitive hourly wage
- Comprehensive training and professional development opportunities
- Employee discounts on non-prescription items
- A supportive and collaborative work environment
- Flexible part-time hours to support work-life balance
- Contribution to a health-focused community service
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your application includes an up-to-date CV and a brief cover letter outlining your interest in the role and relevant experience. We look forward to reviewing your application.
