About Company
Emeraude Kivu Resort is a premier hospitality destination nestled on the picturesque shores of Lake Kivu in Cyangugu, Rusizi District, Rwanda. Renowned for its breathtaking views, tranquil ambiance, and exceptional service, we offer guests an unforgettable experience blending natural beauty with modern comfort. Our resort features luxurious accommodations, exquisite dining options, recreational facilities, and conference amenities, making it a preferred choice for both leisure and business travelers. At Emeraude Kivu Resort, we believe that our employees are our greatest asset. We are committed to fostering a supportive and engaging work environment where every team member is valued, respected, and empowered to contribute to our shared success. We pride ourselves on our dedication to excellence, sustainability, and community engagement. Joining our team means becoming part of a family that is passionate about delivering unparalleled guest experiences and preserving the natural beauty of our surroundings.
Job Description
Are you eager to kickstart your career in a dynamic and essential trade? Emeraude Kivu Resort is seeking a highly motivated and enthusiastic Plumbing Assistant to join our dedicated Maintenance Team in Cyangugu. This is a fantastic entry-level opportunity for individuals with no prior plumbing experience, offering comprehensive on-the-job training and mentorship from seasoned professionals. If you possess a strong work ethic, a willingness to learn, and a commitment to maintaining our resort’s high standards, we want to hear from you.
As a Plumbing Assistant, you will play a crucial role in ensuring the smooth operation of all plumbing systems across our stunning lakeside resort. You’ll work closely with our experienced plumbers, assisting with a wide range of tasks from routine maintenance to emergency repairs, helping to provide an uninterrupted, comfortable experience for our guests. This role is not just about pipes and wrenches; it’s about being part of a team that keeps our facilities in pristine condition, directly contributing to guest satisfaction and operational excellence. You will develop valuable practical skills, learn about various plumbing systems, and understand the importance of preventative maintenance in a busy hospitality environment.
This hands-on position is ideal for an individual who is keen to build a foundational career in technical services. You will be responsible for preparing work areas, gathering tools and materials, assisting with the installation and repair of plumbing components such as pipes, fittings, and fixtures, and ensuring all tasks are completed safely and efficiently under supervision. Furthermore, you will assist in the routine inspection of plumbing systems throughout the resort, helping to identify potential issues before they become major problems. A key part of your role will involve learning to interpret basic blueprints and technical diagrams, understanding how to troubleshoot minor leaks, and performing general upkeep of plumbing equipment. This role demands physical stamina, attention to detail, and a proactive attitude towards learning and problem-solving. We offer a structured learning environment where you can develop a comprehensive skill set that will serve as a strong base for your professional growth within our organization. Join us and grow your skills while contributing to the beauty and functionality of one of Rwanda’s most cherished resorts.
Key Responsibilities
- Assist experienced plumbers with installation, maintenance, and repair of plumbing systems and fixtures.
- Prepare work areas by setting up tools, equipment, and materials.
- Help identify and troubleshoot plumbing issues, including leaks, clogs, and malfunctions.
- Learn to perform basic repairs and replacements under supervision.
- Transport tools and materials to and from job sites within the resort.
- Ensure cleanliness and organization of work areas and plumbing equipment.
- Follow all safety protocols and company guidelines.
- Assist in routine inspections and preventative maintenance tasks.
- Maintain accurate records of work performed and materials used.
- Communicate effectively with team members and supervisors.
Required Skills
- Willingness and eagerness to learn a new trade.
- Strong work ethic and reliability.
- Physical stamina and ability to lift heavy objects and work in various environments.
- Basic communication skills (oral English or Kinyarwanda).
- Attention to detail and a methodical approach to tasks.
- Ability to follow instructions precisely.
- Team player with a positive attitude.
Preferred Qualifications
- Basic understanding of tools and their uses.
- Any prior experience in a general labor or maintenance role.
- A keen interest in mechanical or technical work.
Perks & Benefits
- Comprehensive on-the-job training and mentorship.
- Opportunities for professional development and career advancement within the hospitality sector.
- Competitive salary and benefits package.
- Staff meals provided during shifts.
- Uniform provided.
- A supportive and friendly work environment.
- Opportunity to work in a beautiful lakeside resort.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your application includes a detailed CV and a cover letter explaining your interest in this entry-level role and how your personal qualities make you a great fit for our team.
