About Company
Are you a skilled problem-solver passionate about breathing new life into crucial office technology? Career.zycto thrives on connecting talent with opportunity, and we believe our commitment to excellence makes us an ideal launchpad for dedicated professionals like you. We specialize in enhancing operational efficiency for businesses across Meru by ensuring their essential IT infrastructure, particularly printing solutions, runs flawlessly. Join a dynamic team where your expertise in device repair will directly contribute to client satisfaction and our reputation as a trusted technology partner. We foster an environment that values precision, continuous learning, and reliable service, empowering our technicians to excel.
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Job Description
Are you a meticulous problem-solver with a passion for bringing complex office equipment back to life? Career.zycto is actively seeking a dedicated and experienced Printer Technician Device Repair professional to join our dynamic team in Meru, Meru County. In this pivotal role, you will be the frontline expert responsible for diagnosing, repairing, and maintaining a wide range of printers and multifunction devices for our diverse client base. From intricate mechanical failures to complex software glitches, your technical prowess will ensure seamless operations for businesses and individuals relying on their printing solutions daily. We are looking for someone who thrives on technical challenges, excels at meticulous troubleshooting, and is committed to delivering exceptional service. This is an exciting opportunity to apply your specialized skills in a supportive environment, contributing directly to client satisfaction and operational continuity across the region. If you possess a strong understanding of printer mechanics, electronics, and software, and are eager to make a tangible impact, we invite you to explore this opportunity with Career.zycto. You will be responsible for ensuring the optimal performance and longevity of various printing devices, providing critical support to our clients, and upholding our high standards of technical service and customer care.
Key Responsibilities
- Diagnose and troubleshoot technical issues with various types of printers, including laser, inkjet, thermal, and multifunction devices.
- Perform on-site and in-shop repairs, including component replacement, firmware updates, and calibration.
- Conduct preventative maintenance to ensure optimal performance and extend the lifespan of client equipment.
- Install, configure, and test new printer hardware and software.
- Provide technical support and guidance to clients on printer usage and basic troubleshooting.
- Manage and maintain an inventory of spare parts and tools, ensuring availability for timely repairs.
- Document all service and repair activities accurately and thoroughly.
- Stay updated on the latest printer technologies, repair techniques, and industry best practices.
- Adhere to company safety protocols and service standards at all times.
Required Skills
- Proven experience in printer diagnosis and repair (hardware and software).
- Strong knowledge of various printer technologies (laser, inkjet, dot matrix, thermal).
- Proficiency in using diagnostic tools and software.
- Excellent troubleshooting and problem-solving abilities.
- Strong mechanical and electrical aptitude.
- Ability to read and interpret technical manuals and schematics.
- Good communication and interpersonal skills for client interaction.
- Attention to detail and a commitment to quality workmanship.
Preferred Qualifications
- Relevant technical certifications (e.g., CompTIA A+, manufacturer-specific certifications).
- Experience with major printer brands such as HP, Canon, Epson, Xerox, Brother, and Konica Minolta.
- Basic understanding of network connectivity for printers.
- A valid Kenyan driving license with a clean record for potential field service calls.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health and wellness benefits.
- Opportunities for continuous professional development and training.
- A supportive and collaborative team environment.
- Access to the latest tools and diagnostic equipment.
- Clear career growth path within a reputable organization.
- Contribution to vital business operations across Meru County.
How to Apply
Eager to apply your expertise and make a significant impact? Please submit your resume and a cover letter detailing your relevant experience by clicking on the application link below. We look forward to reviewing your application and potentially welcoming you to our team!
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