About Company
Are you ready to elevate your career in property management within Nairobi’s dynamic real estate market? Career.zycto specializes in connecting top talent with leading opportunities, and we understand the nuanced demands of managing rental units in vibrant communities like Lang’ata. We partner with forward-thinking property owners and developers who prioritize resident satisfaction and asset value. Joining a team through Career.zycto means becoming part of an environment where your expertise in tenant relations, facility oversight, and financial acumen is not just recognized, but truly empowered to thrive. Discover a role where your impact on property success and community well-being is tangible.
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Job Description
The Property Manager (Rental Units) will be entrusted with the comprehensive oversight of a diverse portfolio of residential rental properties in the bustling Lang’ata area of Nairobi. This pivotal role involves ensuring the seamless operation, optimal occupancy, and financial performance of assigned properties, all while maintaining the highest standards of tenant satisfaction and property upkeep. The successful candidate will be a proactive leader, adept at navigating the complexities of property law, managing budgets, and cultivating strong relationships with both tenants and service providers. You will be the primary point of contact for all property-related inquiries and issues, driving initiatives that enhance property value and foster a positive living environment for all residents. This is an exceptional opportunity for a seasoned professional to apply their expertise in a challenging yet rewarding setting, contributing directly to the growth and reputation of a well-regarded property portfolio. Your day-to-day will involve a blend of strategic planning, problem-solving, and hands-on management, demanding excellent organizational skills and a keen eye for detail. We are looking for someone who thrives in a fast-paced environment and is passionate about delivering unparalleled property management services.
Key Responsibilities
- Oversee all aspects of property management for assigned rental units, including leasing, maintenance, and tenant relations.
- Manage tenant inquiries, complaints, and service requests promptly and professionally, ensuring high levels of tenant satisfaction.
- Coordinate and supervise maintenance activities, including scheduling repairs, inspections, and preventative maintenance programs with vendors.
- Prepare and manage property budgets, track expenses, and ensure timely rent collection and deposit management.
- Conduct regular property inspections to identify and address maintenance needs, ensure compliance with safety standards, and uphold property aesthetics.
- Market vacant units, conduct property showings, screen prospective tenants, and execute lease agreements in compliance with relevant laws.
- Maintain accurate and up-to-date property records, including leases, tenant files, financial transactions, and maintenance logs.
- Enforce lease terms and community rules, handling evictions when necessary, in strict adherence to legal guidelines.
- Develop and implement strategies to optimize occupancy rates and rental income.
- Cultivate positive relationships with property owners, tenants, and external contractors.
Required Skills
- Proven experience in residential property management, specifically with rental units.
- Strong understanding of Kenyan landlord-tenant laws and real estate regulations.
- Exceptional communication and interpersonal skills, capable of effective negotiation and conflict resolution.
- Proficiency in property management software (e.g., Propertyware, AppFolio, or similar).
- Demonstrated financial acumen, including budgeting, expense tracking, and rent collection.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent organizational and time management skills.
- Valid driving license and access to reliable transportation.
Preferred Qualifications
- Bachelor’s degree in Real Estate, Business Administration, or a related field.
- Certification in Property Management (e.g., from the Estate Agents Registration Board or a recognized institution).
- Experience with marketing and leasing strategies for diverse property types.
- A strong network of reliable local contractors and service providers.
- Fluency in Swahili and English.
Perks & Benefits
- Competitive salary package.
- Performance-based bonuses.
- Health and wellness benefits.
- Professional development and training opportunities.
- Generous paid time off.
- Supportive and collaborative work environment.
- Opportunity to manage a high-quality property portfolio.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link provided below. Please ensure your resume highlights your relevant property management experience and specific achievements.
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