About Company
Park Lane Properties Mauritius is a leading real estate agency established in 2004, renowned for its expertise and comprehensive services across the island. With a strong focus on both residential and commercial properties, we pride ourselves on delivering exceptional value and personalized service to our clients. Our dedicated team of professionals offers a full spectrum of real estate solutions, from sales and rentals to expert property management. We manage a diverse portfolio of properties, ensuring that each asset is maintained to the highest standards and that our tenants enjoy a seamless and positive living or working experience. At Park Lane Properties, we are committed to fostering long-term relationships built on trust, transparency, and outstanding results, contributing significantly to Mauritius’ vibrant property market.
Job Description
Are you a highly organised and proactive individual with a passion for property management and excellent interpersonal skills? Park Lane Properties Mauritius is seeking a dedicated and experienced Property Manager to oversee our diverse portfolio of residential and commercial properties in the St Jean, Quatre Bornes area. This pivotal role focuses primarily on tenant relations and maintenance coordination, ensuring the smooth operation and upkeep of our managed properties. You will be the primary point of contact for tenants, addressing their concerns promptly, fostering positive relationships, and ensuring their tenancy experience is exceptional. Beyond tenant interaction, a significant part of your responsibility will involve meticulous oversight of property maintenance, including scheduling repairs, coordinating with contractors, and conducting regular property inspections to maintain high standards. This is a dynamic position that requires a keen eye for detail, strong problem-solving abilities, and a commitment to delivering outstanding service to both property owners and tenants. You will be instrumental in preserving property values, optimising rental income, and ensuring compliance with all relevant regulations and lease agreements. If you thrive in a fast-paced environment and are ready to contribute to a reputable and growing real estate firm, we encourage you to apply and become a vital part of our team.
Key Responsibilities
- Serve as the primary point of contact for tenants, addressing inquiries, concerns, and maintenance requests in a timely and professional manner.
- Manage tenant move-ins and move-outs, including property inspections, key exchanges, and deposit reconciliations.
- Coordinate and oversee all property maintenance activities, including scheduling repairs, preventative maintenance, and emergency services.
- Liaise with approved contractors and vendors, obtaining quotes, managing work orders, and ensuring quality and timely completion of tasks.
- Conduct regular property inspections to identify maintenance needs, ensure compliance with lease agreements, and assess property conditions.
- Enforce lease terms and conditions, handling lease renewals, rent collection, and addressing any breaches or disputes.
- Maintain accurate and up-to-date property records, tenant files, and maintenance logs.
- Assist with the preparation of property reports for owners, detailing property performance, maintenance activities, and tenant feedback.
- Ensure all properties comply with local health, safety, and building regulations.
- Assist in marketing vacant properties and conducting showings to prospective tenants.
- Handle administrative tasks related to property management, including invoicing and budget tracking for minor repairs.
Required Skills
- Proven experience as a Property Manager, specifically with a focus on tenant relations and maintenance.
- Strong understanding of property management principles and best practices.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse individuals.
- Exceptional organisational and time management abilities, with a capacity to multitask effectively.
- Proficiency in property management software (e.g., AppFolio, Buildium, Yardi) and Microsoft Office Suite.
- Demonstrated problem-solving skills and ability to handle difficult situations calmly and professionally.
- Valid driver’s license and reliable transportation for property visits.
- Fluency in English and French (Creole also highly beneficial).
Preferred Qualifications
- A degree or diploma in Real Estate Management, Business Administration, or a related field.
- Knowledge of local Mauritian real estate laws and regulations.
- Experience with budget management and financial reporting for properties.
- Certification in Property Management (e.g., CPM, ARM).
Perks & Benefits
- Competitive salary package based on experience.
- Comprehensive health and wellness benefits.
- Generous paid time off and public holidays.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Company vehicle or allowance for property visits.
- Performance-based bonuses.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your CV is up-to-date and highlights your experience in property management, tenant relations, and maintenance coordination. We look forward to reviewing your application.