About Company
BOK Financial is a regional financial services company based in Tulsa, Oklahoma. With a legacy spanning over a century, we are dedicated to building lasting relationships with our clients and communities through a comprehensive suite of banking, brokerage, and wealth management services. Our commitment to integrity, innovation, and client success drives our operations and shapes our vibrant corporate culture. We pride ourselves on fostering an inclusive environment where every employee can thrive and contribute to our collective success, making a tangible difference in the lives of those we serve. As a prominent financial institution in the region, BOK Financial deeply values professionalism, client satisfaction, and the continuous development of its team members.
Job Description
Are you an exceptionally organized, customer-focused individual with a passion for creating positive first impressions? BOK Financial is seeking a dynamic and welcoming Reception Host to join our team in Tulsa as part of our exciting Global Hiring Scheme. This isn’t just a front-desk role; it’s an opportunity to be the initial face and voice of our esteemed organization, pivotal in shaping the experience for our clients, partners, and employees alike.
In this critical position, you will serve as the primary point of contact, managing the reception area with professionalism, warmth, and efficiency. You will be instrumental in ensuring a seamless flow of operations, from graciously greeting visitors and managing diverse inquiries to providing essential administrative support that underpins our daily success. This role demands a proactive approach, impeccable communication skills, and an unwavering commitment to excellence, reflecting BOK Financial’s dedication to superior service. Beyond managing the front desk, you will play a crucial role in maintaining office security protocols, managing access for authorized personnel, and upholding the professional image of BOK Financial. Your meticulous attention to detail will be key in managing incoming correspondence, scheduling complex appointments, and preparing meeting materials, ensuring that our executives and teams operate efficiently. This position is a gateway to understanding the inner workings of a major financial institution and offers significant opportunities for growth for an individual who is eager to learn and contribute to a high-performing environment. Join a company that values its people, fosters growth, and makes a significant impact on the communities it serves. As a Reception Host, you will not only manage day-to-day reception duties but also contribute to a broader initiative aimed at fostering a diverse and globally-minded workforce, ensuring our environment is welcoming to all and reflecting the varied clientele we proudly serve across the region. If you possess a professional demeanor, exceptional organizational abilities, and a commitment to delivering outstanding service, we encourage you to apply and become a vital part of our team.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and employees with a professional and friendly demeanor.
- Manage incoming calls on a multi-line phone system, directing them efficiently to the appropriate departments or individuals.
- Maintain a pristine, organized, and presentable reception area at all times, ensuring a positive first impression.
- Process incoming and outgoing mail, packages, and deliveries, ensuring accurate distribution and dispatch.
- Assist with scheduling meetings, managing conference room bookings, and preparing meeting spaces.
- Provide comprehensive administrative support to various departments as needed, including data entry, document preparation, and file management.
- Manage visitor registration, issue temporary passes, and strictly adhere to all security protocols.
- Coordinate with internal teams, including facilities and IT, to ensure smooth office operations and resolve any immediate issues.
- Assist in the onboarding process for new employees by preparing welcome packets, access cards, and guiding them through initial office procedures.
- Monitor and maintain supply inventory for the front office, coordinating orders to ensure adequate stock levels.
- Handle sensitive information and confidential documents with the highest level of discretion and integrity.
Required Skills
- Exceptional verbal and written communication and interpersonal skills.
- Proven organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong customer service orientation with a proactive and problem-solving mindset.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Professional appearance and a consistently positive, welcoming demeanor.
- Demonstrated ability to work independently as well as collaboratively within a team.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Hospitality, or a related field.
- Minimum of 1 year of experience in a reception, administrative assistant, or customer service role, preferably within a financial services or corporate environment.
- Experience with multi-line phone systems and modern office management software (e.g., visitor management systems).
- Fluency in a second language (e.g., Spanish) to better serve our diverse client base.
- Familiarity with virtual meeting platforms such as Zoom or Microsoft Teams.
Perks & Benefits
- Competitive salary and opportunities for performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage.
- Generous 401(k) retirement plan with company matching contributions.
- Paid time off (PTO) and company-paid holidays.
- Employee assistance program (EAP) for personal and professional support.
- Robust opportunities for professional development and career advancement within a large organization.
- Tuition reimbursement program to support ongoing education.
- A positive, inclusive, and collaborative work environment.
- Wellness programs and resources.
How to Apply
To embark on this exciting career journey as a Reception Host with BOK Financial, please click on the application link below. You will be redirected to BOK Financial’s official careers portal. We encourage you to search for ‘Reception Host’ or similar administrative roles in Tulsa, Oklahoma, and submit your detailed application. Please ensure your resume highlights your relevant experience, especially your ability to create exceptional first impressions and manage a bustling front office.