About Company
Joining Career.zycto means becoming the face and voice of an innovative talent acquisition firm dedicated to connecting top professionals with leading companies. We understand that a welcoming and efficient front desk is crucial to our success, creating the first impression for every client and candidate. If you thrive in a dynamic environment where your organizational skills and warm demeanor are celebrated daily, you’ve found your next home. At Career.zycto, we foster a supportive culture that values meticulous attention to detail and proactive problem-solving, ensuring you have the tools to excel and grow within our expanding team.
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Job Description
The Receptionist is the heart of our office, the first point of contact for clients, candidates, and visitors, setting the tone for their entire experience with Career.zycto. This pivotal role requires an individual who is not only exceptionally organized and detail-oriented but also possesses a genuine passion for delivering outstanding customer service. You will be responsible for managing our bustling front desk operations, ensuring a seamless flow of daily activities, and contributing significantly to our professional image. We’re looking for someone who can effortlessly balance multiple tasks, from directing calls and managing schedules to preparing meeting rooms, all while maintaining a poised and friendly demeanor.
At Career.zycto, we believe that every interaction counts. As our Receptionist, you will play a crucial part in embodying our commitment to excellence and efficiency. Your day will be diverse, ranging from managing complex scheduling requirements for our consultants to expertly handling incoming inquiries and ensuring our office environment remains pristine and welcoming. This is more than just an administrative role; it’s an opportunity to become an integral part of a forward-thinking team, where your proactive contributions are recognized and valued. We seek a professional who is eager to take initiative, anticipate needs, and consistently go above and beyond to support both our internal team and external stakeholders. If you are a natural communicator with a knack for organization and a desire to make a tangible impact from day one, we encourage you to apply and become the welcoming face of Career.zycto.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and candidates, ensuring a positive first impression.
- Manage a multi-line phone system, directing calls efficiently and taking accurate messages.
- Oversee and maintain the reception area, ensuring it is tidy, presentable, and well-stocked with necessary materials.
- Schedule and coordinate appointments, meetings, and interviews using calendar management software.
- Manage incoming and outgoing mail, packages, and deliveries.
- Assist with general administrative tasks, including data entry, filing, scanning, and photocopying.
- Prepare meeting rooms, ensuring they are set up with appropriate equipment and refreshments.
- Maintain office supplies inventory and place orders as needed.
- Act as a point of contact for internal staff queries regarding office operations.
- Support event coordination and company gatherings as required.
- Handle sensitive information with the utmost discretion and confidentiality.
Required Skills
- Proven experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Professional appearance and demeanor.
- Ability to be resourceful and proactive when issues arise.
- Exceptional customer service attitude.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and problem-solving skills.
Preferred Qualifications
- Familiarity with CRM systems or applicant tracking systems (ATS).
- Experience in a recruitment or professional services environment.
- Knowledge of local Leeds area and businesses.
- A qualification in Office Administration or Business Management.
Perks & Benefits
- Competitive salary package.
- Generous holiday allowance.
- Pension scheme contributions.
- Opportunity for professional development and training.
- Friendly and supportive work environment.
- Regular team social events.
- Modern office located in the heart of Leeds with excellent transport links.
- Employee wellness programs.
How to Apply
Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for Career.zycto. Click on the application link below to apply for the job.
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