About Company
Join a dynamic team at Career.zycto, where every interaction builds a foundation for success! We pride ourselves on fostering a supportive and engaging work environment that empowers our employees to thrive. As the initial point of contact for our valued clients and visitors, you’ll find a welcoming atmosphere and a culture that truly values your contribution to our brand image. We’re a growing organization committed to excellence in service and creating opportunities for professional development within the vibrant community of Ruhango. Here, your organizational skills and warm demeanor will be celebrated, directly impacting our daily operations and overall client satisfaction.
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Job Description
Are you a highly organized, friendly, and proactive individual passionate about creating exceptional first impressions? Career.zycto is seeking a dedicated Full-Time Receptionist to be the welcoming face and efficient backbone of our Ruhango office. This pivotal role requires someone who can seamlessly manage a busy front desk, providing outstanding administrative support and ensuring smooth communication. You will be instrumental in shaping visitors’ perceptions, handling inquiries with grace, and managing essential office operations that contribute to our overall success. This is more than a desk job; it’s an opportunity to become an integral part of a thriving team, where your professionalism and positive attitude will make a significant difference every day. We seek an individual adept at multitasking, anticipating needs, and resolving issues effectively, maintaining a professional and warm demeanor. If you’re ready to embrace a role where your organizational prowess and interpersonal skills are truly valued, we encourage you to apply and become a vital part of the Career.zycto family.
Key Responsibilities
- Greet and welcome visitors with a warm, professional, and courteous demeanor, directing them to the appropriate person or department.
- Manage incoming calls, screening and forwarding them appropriately, and taking detailed messages when necessary.
- Maintain a tidy, organized, and presentable reception area at all times.
- Handle incoming and outgoing mail, packages, and deliveries.
- Schedule and manage appointments, meetings, and conference room bookings.
- Provide administrative support to various departments, including data entry, filing, scanning, and preparing documents.
- Assist with basic office supply inventory management and ordering.
- Act as the primary point of contact for general inquiries, providing accurate information about the company.
- Ensure security protocols are followed by monitoring visitor access and issuing visitor badges.
- Assist with event coordination and special projects as needed.
Required Skills
- Proven experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills in English and Kinyarwanda.
- Strong organizational and time management skills with the ability to prioritize tasks.
- Exceptional interpersonal skills and a customer-centric attitude.
- Ability to be resourceful and proactive when dealing with issues.
- Professional appearance and demeanor.
Preferred Qualifications
- Diploma or Certificate in Office Administration, Secretarial Studies, or a related field.
- Familiarity with office equipment (e.g., fax machines, printers, scanners).
- Experience with basic accounting or invoicing software.
- Additional language proficiency (e.g., French, Swahili).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance package.
- Paid time off and public holidays.
- Opportunities for professional development and training.
- A supportive and collaborative work environment.
- Modern office facilities in a convenient Ruhango location.
- Team-building activities and social events.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your resume highlights relevant experience and skills.
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