About Company
Oceana Group Limited is one of the largest fishing companies in South Africa, with operations extending along the African coastline. Established over a century ago, Oceana is a deeply rooted company in the community, playing a crucial role in the continent’s food security by responsibly harvesting and processing marine resources. We pride ourselves on our commitment to sustainability, innovation, and fostering a collaborative and supportive work environment. As a leading player in the global fishing industry, Oceana offers a dynamic and engaging workplace where every team member contributes to our collective success. Our corporate office in Cape Town serves as the central hub for our strategic operations, financial management, and administrative functions, supporting our diverse portfolio of brands and services. We are driven by values of integrity, respect, and excellence, aiming to create lasting value for our shareholders, employees, and the communities we serve. Join us and become a part of a company that is making a real difference in the world.
Job Description
Oceana Group Limited is seeking an enthusiastic and highly organised Receptionist to join our dynamic team in Cape Town. As the first point of contact for our prestigious corporate office, you will play a pivotal role in creating a welcoming and professional atmosphere for all visitors, clients, and employees. This position is far more than just managing a desk; it’s about being the face and voice of Oceana, ensuring the smooth flow of communication and administrative support that underpins our daily operations. You will be instrumental in managing our reception area, handling incoming calls with grace, greeting guests with warmth, and providing essential administrative assistance to various departments. We are looking for an individual who embodies professionalism, possesses exceptional communication skills, and has a proactive approach to problem-solving. The ideal candidate will be meticulous, reliable, and able to multitask effectively in a busy corporate environment. Your ability to anticipate needs, manage schedules, and maintain an organised workspace will be key to your success. This role offers a unique opportunity to contribute significantly to the overall efficiency and positive culture of our Cape Town headquarters, supporting a company with a rich history and a bright future in the marine food industry. If you are a proactive individual with a passion for delivering outstanding service and maintaining a seamless office operation, we encourage you to apply and become an integral part of the Oceana team.
Key Responsibilities
- Warmly greet and welcome visitors, clients, and employees to the Oceana Group office, ensuring a positive first impression.
- Manage a multi-line phone system, directing calls efficiently and taking accurate messages.
- Maintain a tidy, organised, and professional reception area at all times.
- Handle incoming and outgoing mail, courier services, and package deliveries.
- Assist with scheduling and coordinating meeting rooms, ensuring they are prepared and cleared.
- Provide administrative support to various departments, including data entry, filing, scanning, and document preparation.
- Manage office supply inventory and place orders as needed.
- Assist in organising company events and internal meetings.
- Maintain security by following procedures, monitoring the visitor logbook, and issuing visitor passes.
- Respond to inquiries from internal and external stakeholders in a courteous and informative manner.
- Process expense reports and petty cash reconciliation as required.
- Perform other ad-hoc administrative duties to support office operations.
Required Skills
- Excellent verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Proven experience in a reception or administrative support role.
- Strong organisational and multitasking abilities.
- Exceptional interpersonal skills and a customer-centric approach.
- Professional demeanour and appearance.
- Ability to work independently and as part of a team.
- Problem-solving attitude and attention to detail.
Preferred Qualifications
- A relevant secretarial or administrative qualification.
- Experience with office management software or CRM systems.
- Fluency in an additional South African official language (e.g., Afrikaans, Xhosa).
- Prior experience in a corporate or fast-paced professional environment.
- Basic knowledge of office equipment maintenance.
Perks & Benefits
- Competitive salary package.
- Comprehensive health and wellness benefits.
- Generous paid time off and public holidays.
- Opportunities for professional development and training.
- Access to employee assistance programs.
- Modern and supportive office environment in central Cape Town.
- Employee discount programs on company products.
- Contribution to a reputable and socially responsible company.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your relevant experience and why you are a perfect fit for a front desk support role. We look forward to reviewing your application.