About Company
TELUS International designs, builds, and delivers next-generation digital solutions for global brands. We are a leading digital customer experience innovator that partners with companies to design, build, and deliver high-tech, high-touch customer experiences powered by AI and human creativity. With over 75,000 team members across 30 countries and a flexible work model, we enable global brands to deliver exceptional customer experiences across all touchpoints. Our work fuels some of the world’s most exciting AI advancements, improving how technology understands and interacts with humanity. Join a company where you can make a tangible impact, grow your career, and work alongside passionate, diverse individuals who are driving innovation in the digital landscape.
Job Description
Are you passionate about the future of Artificial Intelligence and possess a keen eye for detail? Do you thrive in a remote work environment, contributing to cutting-edge technology from the comfort of your home in Columbus, Ohio? TELUS International is seeking a dedicated and astute Remote AI Training Reviewer to join our innovative team on a full-time basis. In this pivotal role, you will be instrumental in shaping the intelligence and accuracy of next-generation AI models. You will meticulously review, evaluate, and provide critical feedback on AI-generated content, responses, and data, ensuring alignment with specified guidelines, cultural nuances, and ethical considerations.
This isn’t just a data entry role; it’s an opportunity to apply your analytical skills directly to the evolution of AI. You will be responsible for identifying inconsistencies, biases, and errors, offering insights that directly contribute to the improvement of AI algorithms and their ability to understand and interact with the human world more effectively. Your daily work will involve a variety of content types, from text to imagery, requiring adaptability and a willingness to learn complex guidelines. This role offers the flexibility of remote work, allowing you to manage your schedule while being an integral part of a global team. If you are a critical thinker, an exceptional communicator, and eager to contribute to the ethical and functional development of AI, we encourage you to apply and help us build smarter, more reliable AI systems.
Key Responsibilities
- Rigorously review and evaluate AI-generated outputs, including text, images, and other multimedia content, for accuracy, relevance, quality, and adherence to specific project guidelines.
- Provide clear, concise, and constructive feedback on AI model performance, identifying areas for improvement, biases, or inconsistencies.
- Annotate data accurately and consistently according to detailed instructions, contributing to the creation of high-quality training datasets for AI models.
- Collaborate with project managers and fellow reviewers to clarify guidelines, share insights, and ensure consistency in data evaluation.
- Maintain a high level of attention to detail and accuracy in all tasks, meeting productivity and quality targets.
- Adapt quickly to new project guidelines, tools, and feedback mechanisms as AI technology evolves.
- Maintain strict confidentiality and data security protocols related to sensitive project information.
- Actively participate in training sessions and calibration exercises to ensure alignment with quality standards.
Required Skills
- Excellent written and verbal communication skills in English.
- Demonstrated strong analytical and critical thinking abilities.
- Exceptional attention to detail and a commitment to accuracy.
- Ability to comprehend and apply complex guidelines consistently.
- Proficiency in using web browsers and standard office software.
- Self-motivated, disciplined, and able to work independently in a remote setting.
- High level of integrity and ability to handle sensitive information confidentially.
- Reside in Columbus, Ohio, or surrounding areas within Ohio.
Preferred Qualifications
- Bachelor's degree in Linguistics, Communications, Humanities, or a related field.
- Prior experience in data annotation, content moderation, quality assurance, or similar review roles.
- Familiarity with AI/Machine Learning concepts or experience interacting with AI tools.
- Experience working in a remote team environment.
- A passion for technology and its impact on society.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off (vacation, sick leave, holidays).
- Opportunities for professional development and career growth within a global company.
- Flexible remote work environment.
- Employee assistance programs.
- A supportive and diverse team culture dedicated to innovation.
How to Apply
Ready to make your mark on the future of AI? We invite you to join our dynamic team at TELUS International. Please click on the application link below to submit your resume and cover letter. Ensure your application highlights your attention to detail, analytical skills, and suitability for a remote, full-time role.