About Company
Sarova Taita Hills Game Lodge is an iconic retreat nestled within the heart of the Taita Hills Wildlife Sanctuary, a private conservancy located at the foot of the Taita Hills. As part of the prestigious Sarova Hotels & Resorts chain, we are committed to delivering exceptional hospitality experiences while championing wildlife conservation and sustainable tourism practices. Our lodge offers guests a unique opportunity to immerse themselves in breathtaking natural beauty, encounter diverse wildlife, and enjoy unparalleled comfort and service. We believe in fostering a team that is passionate about nature, dedicated to excellence, and committed to upholding the highest standards of guest satisfaction and environmental stewardship. Join us in contributing to a legacy of memorable experiences and responsible tourism in one of Kenya’s most enchanting destinations. We pride ourselves on our inclusive culture and our dedication to both our guests and the environment.
Job Description
Are you an exceptionally organized, proactive, and detail-oriented individual looking for an opportunity to contribute your administrative prowess from the comfort of your home? Sarova Taita Hills Game Lodge is seeking a dedicated Remote Assistant to provide comprehensive administrative help to our dynamic team. This pivotal role will support various departments by ensuring smooth operational flow, managing communications, and handling critical administrative tasks remotely. You will be instrumental in maintaining efficiency, supporting project initiatives, and fostering a well-organized environment even across geographical distances.
We are looking for someone who thrives in a virtual setting, possesses strong problem-solving skills, and is adept at utilizing technology to achieve outstanding results. This role requires a high degree of autonomy, excellent time management, and the ability to prioritize tasks effectively in a fast-paced environment. If you are passionate about the hospitality industry, have a keen eye for detail, and are eager to join a renowned establishment dedicated to delivering world-class service and conservation, we encourage you to apply. This role offers the flexibility of remote work coupled with the opportunity to be an integral part of a leading hospitality brand in Kenya. Your contributions will directly impact our daily operations, allowing our on-site teams to focus more on delivering the exceptional experiences our guests expect. This is a fantastic opportunity for someone looking to grow their career within a supportive and forward-thinking organization that values its remote talent.
Key Responsibilities
- Manage and organize digital files, documents, and records efficiently.
- Schedule and coordinate virtual meetings, appointments, and travel arrangements as needed.
- Prepare presentations, reports, and correspondence using various software applications.
- Handle incoming communications, including emails and phone calls, directing them to the appropriate team members.
- Assist with data entry, database management, and information compilation.
- Support marketing and social media initiatives through content scheduling and basic research.
- Process invoices, expense reports, and other financial documentation with accuracy.
- Provide general administrative support to multiple departments and senior staff.
- Proactively identify and implement improvements to administrative processes.
- Maintain strict confidentiality of sensitive information and company data.
Required Skills
- Proven experience as an administrative assistant, virtual assistant, or in a similar role.
- Exceptional organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Strong written and verbal communication skills in English.
- Ability to work independently and manage multiple tasks simultaneously in a remote setting.
- High level of attention to detail and accuracy.
- Reliable internet connection and a dedicated home office setup.
Preferred Qualifications
- Diploma or Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Experience with project management tools (e.g., Asana, Trello) and CRM software.
- Familiarity with the hospitality or tourism industry.
- Demonstrated ability to adapt to new technologies and software quickly.
Perks & Benefits
- Competitive salary package.
- Flexible work-from-home schedule.
- Opportunity to work with a leading brand in the hospitality sector.
- Professional development and growth opportunities.
- Supportive and collaborative remote team environment.
- Contribution to meaningful conservation and tourism initiatives.
How to Apply
If you are ready to bring your administrative expertise to a dynamic remote role, we encourage you to apply! Please click on the application link below to submit your detailed CV and a cover letter outlining your experience and why you are the ideal candidate for this position. We look forward to hearing from you and exploring how you can contribute to our team.