About Company
I&M Bank Rwanda Plc is a leading financial institution with a strong legacy of over 50 years in Rwanda’s banking sector. As part of the I&M Group PLC, a prominent financial services group in East Africa, we are committed to providing comprehensive and innovative banking solutions to individuals, businesses, and corporations across the country. Our extensive network of branches, including a significant presence in Rubavu, ensures we are deeply embedded in the communities we serve. We pride ourselves on fostering financial inclusion, supporting economic growth, and delivering exceptional customer service through a blend of traditional banking values and modern digital solutions. At I&M Bank Rwanda, we believe in empowering our employees and clients alike, driving progress through integrity, innovation, and a profound understanding of the local market dynamics. We are constantly evolving to meet the changing needs of our diverse clientele, offering tailored financial products that contribute to the sustainable development of Rwanda. Join us and be part of a team dedicated to making a tangible impact on the financial landscape of Rwanda.
Job Description
Are you a highly motivated and articulate individual with a knack for initiating meaningful business conversations? Do you thrive in a flexible, autonomous environment where your success directly impacts growth? I&M Bank Rwanda Plc is seeking a dynamic Remote B2B Appointment Scheduler to join our expanding team. This unique role offers the opportunity to work from anywhere within Rubavu, Western Province, Rwanda, allowing you to manage your own schedule while making a significant contribution to our business development efforts. As a Remote B2B Appointment Scheduler, you will be instrumental in identifying and engaging with potential corporate and business clients, setting up high-quality appointments for our Business Relationship Managers. Your primary goal will be to generate leads and schedule introductory meetings, laying the groundwork for new and lasting client relationships for various banking services, from corporate loans to trade finance. This isn’t just about making calls; it’s about being the crucial first point of contact, representing I&M Bank Rwanda Plc with professionalism and strategic insight. We are looking for someone who is proactive, target-driven, and possesses excellent communication skills, capable of understanding client needs and articulating our value proposition effectively. You will be empowered with the tools and support necessary to succeed, leveraging your organizational skills to manage a robust pipeline and ensure a seamless handoff to our sales team. If you are seeking a role that offers flexibility, professional growth, and the chance to be a key player in driving business growth for a reputable financial institution, we encourage you to apply. This position requires self-discipline, a strong work ethic, and a commitment to achieving measurable results while working independently.
Key Responsibilities
- Proactively identify and research potential B2B clients in target industries through various channels (online research, databases, networking).
- Conduct outbound calls, emails, and LinkedIn outreach to engage decision-makers and qualify leads.
- Schedule high-quality appointments and introductory meetings for Business Relationship Managers with prospective clients.
- Effectively communicate I&M Bank's value proposition and service offerings to potential clients.
- Maintain accurate and detailed records of all interactions and lead statuses in the CRM system.
- Collaborate closely with the Business Development and Sales teams to optimize lead generation strategies.
- Achieve and exceed monthly targets for scheduled appointments and qualified leads.
- Provide regular reports on activity, pipeline, and results.
- Adhere to all banking regulations and internal policies during client interactions.
Required Skills
- Proven experience in B2B lead generation, telemarketing, or appointment setting.
- Exceptional verbal and written communication skills in English and Kinyarwanda (French is a plus).
- Strong organizational skills and ability to manage multiple tasks independently.
- Proficiency in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Self-motivated, results-oriented, and able to work effectively in a remote environment.
- Strong negotiation and persuasion abilities.
- High level of professionalism and integrity.
- Access to a reliable internet connection and a conducive home office setup.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Experience within the banking, financial services, or a related industry.
- Familiarity with the Rwandan business landscape and market dynamics.
- Demonstrated ability to meet and exceed targets in a sales or lead generation role.
Perks & Benefits
- Competitive salary with performance-based bonuses.
- Flexible working hours to accommodate personal commitments.
- The opportunity to work remotely from Rubavu, Western Province, Rwanda.
- Comprehensive training and professional development opportunities.
- A supportive and collaborative team environment.
- Contribution to a leading financial institution's growth and success.
How to Apply
Interested candidates who meet the above qualifications are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience in B2B appointment setting or lead generation.