About Company
Maisha Microfinance Bank is a leading microfinance institution dedicated to empowering individuals and small businesses across Kenya. With a strong commitment to financial inclusion, we provide accessible and innovative financial solutions that foster economic growth and improve livelihoods. Our vision is to be the preferred financial partner for Kenyans seeking sustainable growth, achieved through a focus on technology, customer-centricity, and a dedicated team. We pride ourselves on creating a supportive and dynamic work environment where employees can thrive and contribute meaningfully to our mission of driving positive change in communities nationwide.
Job Description
As a Remote Candidate Interviewing Support Assistant at Maisha Microfinance Bank, you will play a crucial role in ensuring a seamless and positive experience for our job applicants and hiring teams during the recruitment process. This remote position is vital for maintaining the efficiency and professionalism of our talent acquisition efforts, particularly as we expand our operations and recruit across various locations in Kenya. You will be responsible for the logistical coordination of all virtual interviews, providing technical assistance to candidates and interviewers, and managing scheduling to optimize efficiency.
Your day-to-day will involve a variety of tasks aimed at streamlining the interview lifecycle. This includes, but is not limited to, sending out interview invitations, managing calendar conflicts, confirming attendance, and preparing necessary documentation or virtual meeting rooms. You will be the primary point of contact for candidates regarding interview logistics, offering friendly and prompt support to address any queries or technical challenges they might face with video conferencing platforms. This requires excellent communication skills and a proactive approach to problem-solving.
Furthermore, you will assist in maintaining accurate recruitment records, updating candidate statuses in our Applicant Tracking System (ATS), and compiling feedback from interview panels. Your meticulous attention to detail will be key in ensuring all data is current and accessible, contributing to informed hiring decisions. You will work closely with our HR and talent acquisition specialists, offering administrative support that directly impacts our ability to attract and secure top talent. This role offers an exciting opportunity to be part of a dynamic team, contributing to the growth of a leading financial institution from the comfort of your home. We are looking for someone who is highly organized, tech-savvy, and possesses an innate ability to provide exceptional support in a fast-paced, remote environment. Join us in our mission to build a strong team that drives financial empowerment across Kenya.
Key Responsibilities
- Coordinate and schedule virtual interviews between candidates and hiring managers, managing multiple calendars efficiently.
- Provide technical support to candidates and interviewers for virtual meeting platforms (e.g., Zoom, Google Meet), troubleshooting issues promptly.
- Send timely interview invitations, reminders, and confirmations, ensuring all parties have necessary information.
- Maintain accurate and up-to-date candidate records within the Applicant Tracking System (ATS).
- Assist in preparing and distributing interview materials, such as resumes, interview guides, and evaluation forms.
- Act as the primary point of contact for candidate queries regarding interview logistics, ensuring a positive candidate experience.
- Compile and organize interview feedback from hiring teams for review.
- Contribute to the continuous improvement of remote interviewing processes and tools.
Required Skills
- Proven experience in an administrative or coordination role, preferably within HR or recruitment.
- Exceptional organizational skills and ability to manage multiple priorities effectively.
- Proficiency in virtual meeting platforms (e.g., Zoom, Google Meet, Microsoft Teams).
- Strong written and verbal communication skills in English and Kiswahili.
- High level of attention to detail and accuracy.
- Ability to work independently and collaboratively in a remote team environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Reliable internet connection and a conducive home office setup.
Preferred Qualifications
- Familiarity with Applicant Tracking Systems (ATS), such as Greenhouse, Workday, or similar.
- Previous experience in a remote support role.
- A diploma or certificate in Human Resources, Business Administration, or a related field.
- Understanding of recruitment processes and candidate experience best practices.
Perks & Benefits
- Competitive monthly salary.
- Opportunity to work remotely from Narok County, Kenya.
- Comprehensive health insurance coverage.
- Professional development and training opportunities.
- Supportive and collaborative remote team environment.
- Generous paid time off and public holidays.
- Contribution to a socially impactful mission.
How to Apply
We invite qualified candidates to submit their applications by clicking on the link below. Please ensure your CV and cover letter highlight your relevant experience and why you are a great fit for this remote role at Maisha Microfinance Bank. We look forward to reviewing your application!