About Company
Are you eager to launch your career in a dynamic, support-driven environment? Career.zycto champions growth and offers unparalleled opportunities for new talent to thrive. We’re a forward-thinking organization dedicated to optimizing operational efficiency through innovative solutions. Joining our team means stepping into a culture that values learning, collaboration, and making a real impact from day one. We believe in nurturing potential, providing the tools and mentorship needed for you to excel and build a solid foundation for your professional journey. Discover your path with us!
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Job Description
Join Career.zycto as a Remote Delivery Scheduling Assistant and embark on an exciting journey in the world of logistics and operations. This entry-level position is perfect for highly organized and detail-oriented individuals looking to start their career in a supportive, remote work environment. As a key member of our remote team, you will play a crucial role in ensuring the smooth and efficient scheduling of deliveries, directly contributing to our operational excellence and customer satisfaction.
In this role, you will be responsible for coordinating with various stakeholders, including customers, delivery personnel, and internal teams, to manage and optimize delivery schedules. Your ability to communicate clearly and effectively will be paramount, as you’ll be the primary point of contact for scheduling inquiries and adjustments. We are looking for someone who thrives on problem-solving, can manage multiple tasks simultaneously, and is comfortable with technology. You’ll gain hands-on experience with scheduling software and learn the intricacies of logistics planning.
Career.zycto is committed to your professional development. We provide comprehensive training to equip you with the knowledge and skills needed to succeed in this role and grow within our organization. While this is an entry-level position, your contributions will be highly valued, and you’ll have ample opportunities to take initiative and make a tangible impact. If you’re passionate about organization, eager to learn, and ready to contribute to a fast-paced and dynamic team, we encourage you to apply. This remote position offers the flexibility to work from your home office in Burnaby, British Columbia, while remaining fully connected to our collaborative team culture.
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Key Responsibilities
- Efficiently schedule and coordinate delivery appointments, ensuring optimal routes and timely service.
- Communicate proactively and professionally with customers via phone and email regarding delivery times, updates, and any potential delays.
- Liaise with delivery teams to confirm schedules, address logistical challenges, and provide necessary support.
- Accurately input and maintain scheduling data within our designated software systems.
- Resolve scheduling conflicts and issues promptly and effectively, escalating when necessary.
- Generate and distribute daily/weekly delivery reports to relevant internal departments.
- Provide general administrative support to the operations team as required.
Required Skills
- Exceptional organizational and time management abilities.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite, Google Workspace).
- Ability to work independently and manage tasks effectively in a remote setting.
- High level of attention to detail and accuracy.
- Problem-solving aptitude with a proactive approach.
Preferred Qualifications
- High school diploma or equivalent; some post-secondary education is a plus.
- Previous experience in a customer service or administrative role.
- Familiarity with scheduling software or logistics platforms.
- Ability to learn new systems and processes quickly.
Perks & Benefits
- Competitive entry-level hourly wage.
- Comprehensive training and professional development opportunities.
- Flexible remote work environment.
- Supportive and collaborative team culture.
- Opportunities for career advancement within the company.
- Paid time off and holidays.
How to Apply
To apply for this exciting Remote Delivery Scheduling Assistant opportunity, please click on the application link below. We look forward to reviewing your application and learning more about how you can contribute to Career.zycto!
