About Company
Virgin Active is a global leader in health and wellness, inspiring people to live an active life. With a strong presence in South Africa and across multiple continents, we are committed to helping our members achieve their fitness goals through innovative programs, state-of-the-art facilities, and a supportive community. We believe in the power of movement and healthy living, not just for our members, but for our dedicated team as well. Our mission extends beyond the gym floor, fostering a culture of passion, innovation, and teamwork. We are constantly evolving to meet the dynamic needs of the fitness landscape, embracing digital transformation and personalized coaching to deliver exceptional value. Join a company that is making a real difference in people’s lives, where your contribution helps shape healthier, happier communities.
Job Description
Are you passionate about health and wellness, with exceptional organizational skills and a desire to support transformative fitness journeys from the comfort of your home? Virgin Active is seeking a dedicated and proactive Remote Fitness Coaching Program Assistant to join our dynamic team. In this pivotal work-from-home role, you will be instrumental in ensuring the smooth and efficient operation of our expanding online fitness coaching programs. You will provide essential administrative and logistical support to our team of expert fitness coaches, enabling them to focus on what they do best: empowering our members.
This isn’t just an administrative role; it’s an opportunity to be at the heart of our digital wellness initiatives, directly contributing to the success and satisfaction of our members. You will be the organizational backbone, managing schedules, coordinating communications, preparing program materials, and assisting with member onboarding. Your ability to anticipate needs, problem-solve efficiently, and maintain a high level of detail will be crucial in a fast-paced, remote environment. We’re looking for someone who thrives on creating order, enhancing efficiency, and supporting a positive experience for both coaches and clients.
As a Remote Fitness Coaching Program Assistant, you will become an integral part of a forward-thinking team committed to innovation in fitness. While working remotely from Brakpan, Gauteng, you’ll be connected to a larger network of professionals dedicated to active living. This role offers the flexibility of working from home while being part of a well-established and respected brand in the fitness industry. If you are a self-starter, possess excellent communication skills, and are eager to apply your talents to a role that positively impacts health outcomes, we encourage you to apply. This is your chance to blend your passion for fitness with your administrative prowess and contribute to Virgin Active’s mission of inspiring an active life.
Key Responsibilities
- Coordinate and manage schedules for fitness coaches and client appointments.
- Facilitate communication between coaches and members, ensuring timely responses and information flow.
- Prepare and organize program materials, resources, and client onboarding documents.
- Maintain accurate client records and track program progress using our digital platforms.
- Assist with the onboarding process for new coaching clients, ensuring a seamless start to their journey.
- Provide technical support for virtual sessions and online platforms as needed.
- Monitor program feedback and assist in compiling reports for continuous improvement.
- Support marketing and outreach efforts for coaching programs, including social media scheduling and content preparation.
- Handle general administrative tasks to support the overall efficiency of the coaching department.
Required Skills
- Proven administrative or assistant experience in a fast-paced environment.
- Excellent written and verbal communication skills.
- Proficiency in using digital communication tools (e.g., Slack, Microsoft Teams).
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a remote setting.
- Proficient in Google Workspace (Docs, Sheets, Calendar) or Microsoft Office Suite.
- Self-motivated, proactive, and capable of working independently.
- A genuine interest in health, fitness, and wellness.
Preferred Qualifications
- Prior experience in the fitness, health, or wellness industry.
- Familiarity with client management software or CRM systems.
- Basic understanding of fitness terminology and coaching methodologies.
- Experience with online learning platforms or virtual event coordination.
- A fitness certification (e.g., Personal Trainer, Group Exercise Instructor) is a plus, but not required.
Perks & Benefits
- Competitive salary and remote work flexibility.
- Opportunity to work with a leading global fitness brand.
- Comprehensive wellness benefits and discounted gym membership (even for remote staff).
- Professional development opportunities and career growth within the company.
- A supportive and collaborative remote team environment.
- Contribution to a mission-driven organization focused on improving lives.
How to Apply
Ready to make an impact from home? We invite passionate and organized individuals to apply! Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this remote role at Virgin Active.