About Company
Truliant Federal Credit Union is a mission-driven financial institution committed to improving the financial lives of our members. Headquartered in Winston-Salem, North Carolina, we proudly serve communities across the Carolinas, Virginia, and Georgia. Established in 1952, Truliant has grown into one of the largest credit unions in the region, built on a foundation of trust, integrity, and exceptional service. We believe in fostering a supportive and inclusive work environment where every employee can thrive and contribute to our shared success. Our culture emphasizes continuous learning, community involvement, and a commitment to innovation, ensuring we remain at the forefront of financial services. At Truliant, you’re not just an employee; you’re a valued member of a team dedicated to making a real difference in the lives of our members and communities.
Job Description
Are you passionate about creating engaging and effective learning experiences from a distance? Truliant Federal Credit Union is seeking a talented and motivated Remote Learning Specialist to join our dynamic Learning & Development team. In this full-time remote role, you will play a pivotal part in designing, developing, and implementing innovative virtual learning programs that empower our employees with the knowledge and skills necessary for success. This is a unique opportunity to shape the future of professional development within a thriving financial institution, directly impacting how our team members learn, grow, and serve our valued members.
As a Remote Learning Specialist, your primary responsibility will be to transform complex information and critical business processes into accessible, interactive, and highly effective online courses, virtual workshops, and comprehensive digital learning modules. You’ll leverage your expertise in instructional design and a variety of cutting-edge e-learning authoring tools and multimedia technologies to ensure that all content is not only informative but also captivating, user-friendly, and optimized for diverse learning styles within our geographically dispersed workforce. This position requires a strong foundational understanding of adult learning theories, robust instructional design principles, and a keen awareness of the unique pedagogical challenges and technological opportunities inherent in remote education environments.
You will be a key collaborator, working closely with subject matter experts (SMEs) from various departments, internal stakeholders, and other members of the L&D team to meticulously identify specific training needs. From these insights, you will develop clear and measurable learning objectives, craft compelling storyboards, and execute full-cycle course development. Your work will directly enhance employee performance, foster greater engagement, and support career progression across the organization, thereby contributing significantly to Truliant’s overall strategic goals of operational excellence and member satisfaction. If you are a self-starter who thrives in a collaborative, fast-paced, and innovative environment, possess exceptional communication and project management skills, and have a proven track record of delivering high-quality, impactful remote learning solutions, we strongly encourage you to apply. Join us in making a tangible difference in the professional lives of our employees.
Key Responsibilities
- Design and develop engaging, interactive, and effective remote learning solutions, including e-learning courses, virtual instructor-led training (VILT) materials, webinars, and digital performance support tools.
- Collaborate with subject matter experts (SMEs) and stakeholders to identify learning objectives, content requirements, and appropriate instructional strategies for various topics.
- Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise 360) and multimedia software to create high-quality, professional learning content.
- Administer and optimize our Learning Management System (LMS), ensuring accurate content deployment, tracking, and reporting of learner progress and course completion.
- Conduct needs assessments and evaluations to measure the effectiveness of remote learning programs and recommend enhancements for continuous improvement.
- Stay abreast of emerging trends and technologies in instructional design, adult learning, and remote education to continually innovate our learning offerings.
- Provide guidance and support to trainers and facilitators on best practices for virtual delivery and engagement.
- Manage multiple learning projects simultaneously, adhering to deadlines and budget constraints.
Required Skills
- Minimum of 4 years of experience in instructional design or remote learning development.
- Proven proficiency with e-learning authoring tools (e.g., Articulate Storyline 360, Adobe Captivate).
- Strong understanding of adult learning principles and instructional design models (e.g., ADDIE, SAM).
- Experience with Learning Management Systems (LMS) administration and content deployment.
- Excellent written and verbal communication skills, with an ability to translate complex concepts into clear, concise learning materials.
- Demonstrated ability to work independently and collaboratively in a remote team environment.
- Strong project management skills and attention to detail.
Preferred Qualifications
- Bachelor's degree in Instructional Design, Educational Technology, Human Resources, or a related field.
- Experience in the financial services industry or a highly regulated environment.
- Certification in instructional design or e-learning development (e.g., CPLP, ATD certifications).
- Proficiency in graphic design tools (e.g., Adobe Creative Suite) for multimedia enhancement.
- Experience with video production and editing for learning content.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO) and paid holidays.
- Opportunities for professional development and continuing education.
- Employee assistance program.
- Life insurance and disability coverage.
- Wellness programs and resources.
- Remote work flexibility and support for home office setup.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please include a resume and cover letter detailing your relevant experience and why you are a great fit for Truliant Federal Credit Union. We look forward to reviewing your qualifications!