About Company
Econet Wireless Zimbabwe is a leading diversified telecommunications, technology, and digital services company, passionately committed to connecting Zimbabwe and empowering its people through innovative solutions. As the largest telecommunications provider in the country, Econet has been at the forefront of digital transformation, offering a comprehensive suite of services including mobile and fixed-line telephony, internet, mobile money (EcoCash), Insurtech, and a wide array of digital platforms. Our mission extends beyond connectivity; we are dedicated to building a digitally inclusive future for all Zimbabweans, driving economic growth, and enhancing lives through technology. With a vast network and a relentless pursuit of excellence, Econet fosters a culture of innovation, collaboration, and social responsibility. We believe in investing in our people and providing an environment where talent can flourish, even when working remotely across various regions, including Mashonaland West Province. Join us as we continue to shape the digital landscape of Zimbabwe.
Job Description
Econet Wireless Zimbabwe is actively seeking a highly organized, detail-oriented, and proactive Remote Onboarding Checklist Creator to join our Human Resources and Operations team on a contract basis. As a pioneer in connecting communities and fostering digital inclusion across Zimbabwe, we recognize that a stellar onboarding experience is fundamental to integrating our diverse talent effectively. This role is especially critical as we expand our remote workforce, ensuring that every new hire, regardless of their location within Zimbabwe, feels connected, informed, and empowered from their very first day. The successful candidate will be instrumental in designing, developing, and continuously refining comprehensive onboarding checklists and procedural guides for various roles and departments within our dynamic organization. You will collaborate closely with various stakeholders, including HR specialists, hiring managers, IT support, and department leads, to understand their specific needs and translate complex internal processes into clear, user-friendly, and actionable steps. Your expertise will not only streamline administrative tasks but also significantly enhance the overall new hire experience, contributing directly to faster time-to-productivity, higher engagement, and stronger retention rates. This contract position offers significant autonomy and the flexibility of a remote work model with adaptable schedules, allowing you to manage your work-life balance effectively while making a tangible impact. If you are a self-starter with a passion for process optimization, exceptional written communication skills, and a commitment to creating an outstanding employee journey in a remote environment, we invite you to contribute your expertise to Econet Wireless Zimbabwe. This is a unique opportunity to shape the foundational experience of our future talent and reinforce our commitment to excellence and innovation.
Key Responsibilities
- Design, develop, and regularly update comprehensive onboarding checklists and workflows for various roles and departments, ensuring they are clear, user-friendly, and culturally relevant.
- Collaborate with Human Resources, Talent Acquisition, IT, and department heads to gather requirements and integrate key information into the onboarding process.
- Research and implement best practices in remote and in-person onboarding to continuously enhance the new hire experience.
- Ensure all checklists comply with company policies, legal requirements, and industry standards.
- Develop supporting documentation, guides, and resources to accompany the onboarding checklists.
- Identify opportunities for automation and efficiency improvements within the onboarding process.
- Gather feedback from new hires and stakeholders to iterate and improve existing onboarding materials.
- Maintain accurate and up-to-date records of all onboarding documentation and processes.
Required Skills
- Proven experience in process design, documentation, or project coordination.
- Exceptional written and verbal communication skills in English, with a keen eye for detail and clarity.
- Strong organizational and time management abilities, particularly in a remote work setting.
- Proficiency with digital collaboration tools (e.g., Google Workspace, Microsoft 365, project management software).
- Ability to work independently, manage multiple priorities, and meet deadlines with a flexible schedule.
- Demonstrated problem-solving skills and a proactive approach to identifying and addressing needs.
- Tech-savvy with the ability to quickly learn new systems and tools.
Preferred Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field.
- Experience in Human Resources, Learning & Development, or an equivalent role focused on employee experience.
- Familiarity with HR Information Systems (HRIS) or Applicant Tracking Systems (ATS).
- Experience working in a large, fast-paced organization, preferably in the telecommunications or tech industry.
- Understanding of the unique challenges and best practices for remote employee onboarding.
- Previous experience creating engaging training materials or guides.
Perks & Benefits
- Remote Work Flexibility: Work from anywhere within Zimbabwe with a reliable internet connection.
- Flexible Schedule: Adapt your work hours to suit your lifestyle, ensuring work-life balance.
- Impactful Role: Directly contribute to the positive experience of every new employee.
- Professional Development: Opportunities to learn and grow within a leading organization.
- Supportive Team: Join a collaborative and forward-thinking team committed to innovation.
- Competitive Compensation: Remuneration reflective of experience and market rates.
How to Apply
To apply for this exciting opportunity, please visit our official careers portal by clicking the link below. Navigate to our job openings and submit your application online. Ensure your resume and cover letter clearly highlight your experience in process design, remote work capabilities, and why you are the ideal candidate for this role. We encourage you to explore our careers page for other potential opportunities as well.