About Company
Amazon is a world leader in e-commerce, cloud computing, artificial intelligence, and digital streaming. We are driven by customer obsession, a commitment to operational excellence, and a relentless pursuit of innovation. Our mission is to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. We believe that everything is always Day 1, and we are constantly inventing on behalf of our customers. Our diverse teams work across a vast array of services and products, impacting millions of lives globally. We offer a dynamic, challenging, and rewarding environment where your work directly contributes to maintaining trust and ensuring the integrity of our vast operations.
Job Description
Are you a meticulous problem-solver with a passion for justice and a keen eye for detail? Do you thrive in an environment where you can independently investigate complex issues and protect vital assets, all while enjoying the flexibility of a remote work model? Amazon is seeking a dedicated and astute Remote Risk Investigator to join our global team. In this critical role, you will be instrumental in safeguarding Amazon’s customers, employees, and assets by proactively identifying, investigating, and mitigating various forms of risk, including fraud, abuse, and policy violations. This isn’t just a job; it’s an opportunity to be at the forefront of protecting one of the world’s largest and most trusted brands. You will leverage advanced analytical tools and your investigative prowess to uncover anomalies, connect disparate data points, and build comprehensive case files. Your work will directly contribute to maintaining the integrity of our systems, ensuring a fair marketplace, and preserving customer trust. We understand the importance of work-life balance, and this role offers flexible hours, allowing you to manage your schedule effectively while delivering high-impact results. If you are self-motivated, have an unwavering commitment to ethical practices, and possess exceptional analytical skills, we encourage you to apply and become a vital part of Amazon’s commitment to security and trust.
Key Responsibilities
- Conduct thorough and impartial investigations into reported incidents of fraud, abuse, and other policy violations across Amazon's various platforms and services.
- Utilize a wide array of investigative tools, data analysis techniques, and open-source intelligence to gather evidence, identify patterns, and uncover root causes.
- Develop detailed investigation plans, interview relevant parties (where appropriate and necessary), and meticulously document findings in comprehensive reports.
- Collaborate with internal stakeholders, including legal, security, human resources, and operations teams, to ensure effective resolution and preventative measures.
- Maintain strict confidentiality and adhere to all legal and ethical guidelines throughout the investigative process.
- Provide clear, concise, and timely updates on case statuses and findings to management and relevant teams.
- Contribute to the continuous improvement of risk management processes, tools, and policies.
- Stay informed on emerging fraud trends, investigative best practices, and relevant regulatory changes.
Required Skills
- Minimum of 3 years of experience in risk investigation, fraud analysis, law enforcement, or a related field.
- Demonstrated ability to conduct complex, data-driven investigations independently.
- Strong analytical and critical thinking skills, with the ability to interpret data and draw logical conclusions.
- Excellent written and verbal communication skills, capable of producing clear and concise investigative reports.
- Proficiency in using investigative software, databases, and analytical tools.
- High level of integrity and discretion in handling sensitive and confidential information.
- Strong organizational skills and ability to manage multiple investigations concurrently with varying deadlines.
- Self-motivated with the ability to work effectively in a remote and autonomous environment.
Preferred Qualifications
- Bachelor's degree in Criminal Justice, Business Administration, Finance, or a related field.
- Experience with SQL or other data querying languages for complex data analysis.
- Certifications such as Certified Fraud Examiner (CFE) or similar.
- Familiarity with e-commerce operations, payment systems, or digital risk management.
- Experience working in a fast-paced, high-volume environment.
Perks & Benefits
- Competitive salary and stock options.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Employee discount on Amazon products.
- Flexible working hours and remote work flexibility.
- Career development and training opportunities.
- Employee Assistance Program (EAP).
How to Apply
To apply for this exciting opportunity, please click on the application link below. You will be redirected to Amazon’s official careers page where you can submit your resume and complete the application process. Ensure your resume highlights your investigative experience, analytical skills, and any relevant certifications. We look forward to reviewing your application!