About Company
Vodacom Lesotho is a leading telecommunications company dedicated to connecting the people of Lesotho. Since our inception, we have been at the forefront of innovation, providing reliable mobile communication, data services, and cutting-edge digital solutions to individuals and businesses across the country. Our mission is to empower every Mosotho with the power of connection, fostering economic growth, educational opportunities, and social development. We believe in creating an inclusive digital society where everyone can thrive. We are a dynamic and diverse team driven by a shared passion for excellence and a commitment to our communities. Join us in making a tangible difference in the lives of millions.
Job Description
Are you a highly motivated and results-driven individual with a passion for sales and a desire for a flexible work arrangement? Vodacom Lesotho is seeking a dedicated Remote Sales Consultant to join our dynamic team, operating from the vibrant community of Ha Makhalanyane, Thaba-Tseka. In this pivotal role, you will be responsible for expanding our customer base, driving sales of Vodacom products and services, and building lasting relationships within your assigned territory, all while working remotely with a flexible schedule that empowers your work-life balance.
This isn’t just a sales job; it’s an opportunity to be a key ambassador for Vodacom, connecting individuals and businesses in your local area to essential telecommunication services. You will engage potential and existing customers through various channels, understand their needs, and offer tailored solutions that genuinely improve their connectivity and digital experience. While remote, you will be an integral part of our sales force, collaborating with a supportive team and receiving comprehensive training and resources to ensure your success. We are looking for self-starters who can manage their time effectively, embrace technology, and are deeply committed to achieving sales targets and providing exceptional customer service. If you thrive on autonomy, enjoy community engagement, and are driven by performance, we invite you to connect with us.
Key Responsibilities
- Proactively identify and pursue new sales opportunities for Vodacom products and services within the Ha Makhalanyane, Thaba-Tseka area and surrounding communities.
- Engage with potential customers through various remote channels (phone, digital platforms) and in-person where appropriate and safe, to understand their communication needs.
- Present and demonstrate Vodacom’s range of mobile, data, and digital solutions, ensuring clear understanding of features and benefits.
- Achieve and exceed monthly and quarterly sales targets for new subscriptions, upgrades, and value-added services.
- Build and maintain strong, long-term relationships with customers, acting as a trusted advisor.
- Provide exceptional customer service, assisting with inquiries, issue resolution, and ensuring customer satisfaction.
- Maintain accurate records of all sales activities, customer interactions, and progress in the CRM system.
- Stay informed about industry trends, competitor activities, and new Vodacom product launches.
- Participate in virtual team meetings and training sessions to enhance product knowledge and sales skills.
- Adhere to all company policies, procedures, and ethical standards in sales and customer engagement.
Required Skills
- Proven experience in sales or customer service, preferably in the telecommunications or related industry.
- Excellent communication, negotiation, and interpersonal skills.
- Strong self-motivation, discipline, and ability to work independently in a remote setting.
- Goal-oriented with a demonstrable track record of meeting or exceeding sales targets.
- Proficiency in using digital communication tools and basic CRM software.
- Reliable access to a stable internet connection and a suitable remote workspace.
- Ability to adapt to a flexible work schedule and manage time effectively.
- Fluency in Sesotho and English.
Preferred Qualifications
- A diploma or degree in Business Administration, Marketing, or a related field.
- Prior experience working remotely or in a field-based sales role.
- Familiarity with the Ha Makhalanyane, Thaba-Tseka community and local market dynamics.
- Experience with Vodacom products and services.
Perks & Benefits
- Competitive base salary plus uncapped commission structure.
- Flexible work schedule to promote work-life balance.
- Opportunity to work remotely from your preferred location within Ha Makhalanyane.
- Comprehensive training and continuous professional development programs.
- Access to Vodacom products and services at discounted rates.
- Supportive team environment and mentorship opportunities.
- Contribution to connecting communities and driving digital inclusion in Lesotho.
How to Apply
Interested candidates are encouraged to submit their application by clicking on the link below. Please ensure your CV highlights your relevant sales experience and your ability to thrive in a remote, flexible work environment. We look forward to reviewing your application and potentially welcoming you to the Vodacom Lesotho family.