About Company
NetGain Technologies is a leading managed IT services provider dedicated to delivering exceptional technology solutions and support to businesses across the Southeast. For over 35 years, we have empowered organizations to leverage technology for growth, efficiency, and security. Our mission is to provide proactive, comprehensive IT services that allow our clients to focus on their core business while we handle their complex IT needs. We foster a culture of innovation, continuous learning, and collaboration, valuing our employees as much as our clients. At NetGain, you’ll be part of a team that’s passionate about technology and committed to making a real difference. We believe in empowering our employees with the tools, training, and flexibility they need to succeed, offering a dynamic and supportive environment where your expertise is recognized and your career can truly flourish.
Job Description
Are you an experienced System Administrator seeking a role that offers the flexibility to work from anywhere while delivering critical support to diverse businesses? NetGain Technologies is looking for a talented and self-motivated Remote System Administrator to join our growing team. In this pivotal role, you will be responsible for the proactive monitoring, maintenance, and optimization of our clients’ IT infrastructures, ensuring peak performance, security, and reliability. This position offers the unique advantage of flexible working hours, allowing you to manage your work-life balance effectively while contributing significantly to our clients’ success.
As a Remote System Administrator, you will be the backbone of our clients’ operational efficiency. You’ll troubleshoot complex technical issues, implement robust solutions, and manage a wide array of systems from servers and networks to cloud environments. Your day-to-day will involve everything from routine system checks and updates to responding to high-priority incidents, all while collaborating seamlessly with a distributed team of IT professionals. We are seeking an individual who thrives in a remote setting, possesses excellent problem-solving skills, and is committed to delivering exceptional service.
This role is perfect for someone who is passionate about technology, enjoys tackling new challenges, and has a strong desire to continuously learn and adapt in a rapidly evolving IT landscape. You will play a crucial role in maintaining the integrity and performance of critical systems for a variety of businesses, contributing directly to their operational continuity and strategic growth. While working remotely, you will be an integral part of the NetGain Technologies family, supported by a collaborative team environment, cutting-edge tools, and ample opportunities for professional development. If you are ready to leverage your system administration expertise in a flexible, impactful, and remote capacity, we encourage you to apply and become a key player in NetGain Technologies’ mission to provide unparalleled managed IT services.
Key Responsibilities
- Manage, monitor, and maintain client server environments, including Windows Server and Linux-based systems.
- Perform routine system checks, updates, patches, and upgrades to ensure optimal performance and security.
- Provide advanced troubleshooting and resolution for hardware, software, network, and system issues.
- Administer Active Directory, Group Policy, DNS, DHCP, and other core infrastructure services.
- Implement and manage virtualization technologies such as VMware ESXi and Microsoft Hyper-V.
- Ensure robust data backup, recovery, and disaster recovery solutions are in place and regularly tested.
- Manage and configure network devices including firewalls, routers, switches, and VPNs.
- Collaborate with security teams to implement and enforce security policies and best practices.
- Document system configurations, procedures, and troubleshooting steps for knowledge base expansion.
- Participate in an on-call rotation for after-hours support as needed.
Required Skills
- 5+ years of experience in System Administration or a related IT infrastructure role.
- Proficiency with Windows Server operating systems (2012 R2, 2016, 2019) and Active Directory.
- Strong understanding of networking principles (TCP/IP, DNS, DHCP, routing, VLANs).
- Hands-on experience with virtualization technologies (VMware ESXi, Hyper-V).
- Experience with backup and disaster recovery solutions (e.g., Veeam, Acronis).
- Familiarity with cloud platforms (Azure, AWS) for basic administration and integration.
- Scripting proficiency (PowerShell is highly preferred).
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and effectively in a remote work environment.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Industry certifications such as MCSA, MCSE, CompTIA Network+, CompTIA Security+.
- Experience with RMM (Remote Monitoring and Management) and PSA (Professional Services Automation) tools.
- Familiarity with ITIL framework and best practices.
- Experience with Linux server administration (e.g., Ubuntu, CentOS, RHEL).
- Knowledge of storage area networks (SAN) and network-attached storage (NAS).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off, including holidays and vacation days.
- 401(k) retirement plan with company matching contributions.
- Flexible working hours to promote work-life balance.
- Opportunities for professional development and continuous learning.
- Access to a suite of cutting-edge tools and technologies.
- Supportive and collaborative remote work culture.
- Company-provided equipment for your home office setup.
How to Apply
Ready to make an impact with your system administration expertise? Click the link below to submit your application directly through our careers portal. Please include your resume and a cover letter detailing your relevant experience, your passion for technology, and why you’re excited about a remote role with flexible hours at NetGain Technologies. We look forward to reviewing your application and potentially welcoming you to our innovative team!