About Company
Join a forward-thinking organization where your words have real impact. Career.zycto empowers innovation by fostering a collaborative yet independent work environment. For a Remote Technical Writer, this means the freedom to shape clear, concise documentation from anywhere, contributing directly to user success and product understanding. We value precision, clarity, and the ability to translate complex ideas into accessible content. Our commitment to cutting-edge solutions means you’ll always be engaged with interesting projects, supported by a team that respects your expertise and work-life balance.
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Job Description
Career.zycto is seeking a highly skilled and self-motivated Remote Technical Writer to join our dynamic team. This is a unique opportunity for an experienced professional who thrives in a flexible, remote work environment and is passionate about transforming complex information into clear, accessible documentation. As a Remote Technical Writer, you will be instrumental in bridging the gap between our innovative products and our diverse user base, ensuring our documentation is not only accurate but also engaging and easy to understand.
In this role, you will be responsible for creating, editing, and maintaining a wide range of technical content, including user manuals, online help systems, API documentation, release notes, and knowledge base articles. We are looking for someone with a keen eye for detail, exceptional writing prowess, and a deep understanding of information architecture and user experience principles. You will collaborate closely with product managers, engineers, and support teams, embedding yourself within product development cycles to gather information and ensure timely delivery of high-quality documentation. Our flexible schedule policy allows you to manage your work-life balance effectively while contributing significantly to our product success. If you are a proactive communicator, a meticulous researcher, and possess a knack for simplifying technical jargon, we encourage you to apply and help us elevate our documentation standards.
Key Responsibilities
- Develop, write, and edit high-quality technical documentation, including user guides, online help, API documentation, tutorials, and release notes.
- Collaborate with product managers, engineers, and quality assurance teams to ensure accuracy, completeness, and consistency of documentation.
- Translate complex technical concepts into clear, concise, and easy-to-understand language for various target audiences.
- Maintain and update existing documentation to reflect product changes and new features.
- Participate in the planning and scoping of documentation projects, estimating timelines and resource needs.
- Adhere to established style guides, terminology, and branding standards.
- Implement and manage documentation version control and publishing processes.
- Gather and incorporate user feedback to continuously improve documentation quality and usability.
- Stay current with industry best practices for technical writing and content delivery.
Required Skills
- Proven experience as a Technical Writer in a software or technology environment.
- Excellent written and verbal communication skills in English.
- Proficiency with documentation tools (e.g., Confluence, Zendesk Guide, MadCap Flare, RoboHelp, Author-it).
- Ability to understand and explain complex technical concepts clearly.
- Strong attention to detail and ability to produce high-quality, error-free content.
- Experience with content management systems (CMS) and version control.
- Ability to work independently and manage multiple projects simultaneously in a remote setting.
- Demonstrated experience with Git and/or other source control systems for documentation.
Preferred Qualifications
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field.
- Experience with Agile/Scrum development methodologies.
- Familiarity with various API documentation tools and standards (e.g., OpenAPI/Swagger).
- Understanding of UX principles and how they apply to documentation.
- Experience creating multimedia content (e.g., screenshots, video tutorials) for documentation.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and flexible holiday schedule.
- 401(k) retirement plan with company match.
- Opportunities for professional development and continuous learning.
- Flexible remote work schedule to support work-life balance.
- Home office stipend and equipment provision.
- Collaborative and supportive team culture, even when remote.
How to Apply
To apply for this exciting Remote Technical Writer – Flexible Schedule position, please click on the application link below. We look forward to reviewing your qualifications and portfolio.
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