About Company
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. As a diverse and inclusive employer, we operate in over 50 countries, and our nearly 350,000 team members are united by a common commitment to innovation and social responsibility. We’re at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, data, AI, connectivity, software, digital engineering, and platforms. We empower our clients to unleash new value and drive tangible results through a blend of strategic consulting, technology services, and digital transformation. At Capgemini, we believe that the future is human, and we are dedicated to creating an environment where talent thrives, ideas flourish, and every individual can make a significant impact. Join us to be part of a company that values curiosity, collaboration, and continuous learning, and helps shape the digital landscape for leading organisations worldwide.
Job Description
We are seeking a highly motivated and experienced Remote UX Research Partner to join our dynamic and growing team. In this pivotal role, you will be instrumental in driving user-centred design decisions across a diverse portfolio of client projects, ranging from large-scale enterprise solutions to innovative consumer-facing applications. As a Remote UX Research Partner, you will champion the voice of the user, conducting comprehensive research activities to uncover insights that inform product strategy, design, and development. This is a unique opportunity to work flexibly from your home base in Walton-on-Thames, collaborating with multidisciplinary teams located across the UK and globally. You will be responsible for designing, planning, executing, and analysing user research using a variety of qualitative and quantitative methods. Your expertise will directly influence the creation of intuitive, engaging, and highly effective digital experiences that deliver tangible business value for our clients. The ideal candidate will possess a deep understanding of UX research methodologies, a proven track record of translating complex insights into actionable recommendations, and excellent communication skills to articulate findings to diverse stakeholders, including designers, developers, product managers, and senior leadership. If you are passionate about user advocacy, skilled in data-driven decision-making, and thrive in a collaborative, remote-first environment, we encourage you to apply.
Key Responsibilities
- Lead the planning, design, and execution of comprehensive user research studies, including interviews, usability testing, surveys, field studies, card sorting, and contextual inquiries.
- Synthesise research findings into clear, compelling, and actionable insights that inform product strategy and design decisions for various client projects.
- Develop and maintain strong relationships with clients and internal stakeholders, acting as a trusted advisor on user experience best practices and research methodologies.
- Create and present research plans, findings, and recommendations to project teams, clients, and senior leadership through engaging presentations and reports.
- Collaborate closely with UX/UI designers, product managers, business analysts, and developers to integrate user insights throughout the product development lifecycle.
- Champion user-centred design principles and research methodologies across the organisation, contributing to the continuous improvement of our research practices.
- Mentor junior researchers and contribute to building a strong culture of user empathy and understanding within project teams.
Required Skills
- Proven experience (minimum 6 years) in UX research, preferably within a consulting environment or large enterprise.
- Expertise in a wide range of qualitative and quantitative user research methodologies.
- Strong ability to translate complex research data into clear, actionable insights and recommendations.
- Excellent communication, presentation, and interpersonal skills with the ability to influence stakeholders at all levels.
- Proficiency with research tools such as UserTesting, Optimal Workshop, Qualtrics, SurveyMonkey, and Figma for prototyping.
- Demonstrable experience working on multiple projects simultaneously, managing timelines and deliverables effectively.
- A strong portfolio showcasing your research process, methods, and impact on product outcomes.
Preferred Qualifications
- Master's degree in Human-Computer Interaction, Psychology, Cognitive Science, Anthropology, or a related field.
- Experience with remote research tools and methodologies.
- Familiarity with agile development processes and methodologies.
- Prior experience working with global teams and diverse cultural contexts.
Perks & Benefits
- Competitive annual salary and bonus scheme.
- 25 days holiday, plus bank holidays, with the option to buy or sell additional days.
- Private Medical Insurance and Group Personal Pension Plan.
- Enhanced Parental Leave and Carer Support.
- A wide array of flexible benefits including dental, critical illness, and travel insurance.
- Opportunities for continuous professional development and career growth.
- Access to a comprehensive learning platform with certifications and courses.
- Employee wellbeing programmes and support.
- Generous company-matched charity giving scheme.
- A supportive, remote-first work environment with a strong emphasis on work-life balance.
How to Apply
Ready to shape the future with us? If you are a passionate UX Research Partner looking to make a significant impact in a leading global technology company, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application!