About Company
Arctic Slope Regional Corporation (ASRC) is a leading Alaskan Native Corporation, owned by approximately 13,000 Iñupiat shareholders. Headquartered in Barrow, Alaska, ASRC provides essential services and manages significant resources, contributing to the economic and social well-being of the Iñupiat people. With diverse business interests spanning energy services, government contracting, construction, and resource development, ASRC operates globally while maintaining deep roots in the communities of the Arctic Slope. We are committed to fostering growth, innovation, and sustainable practices, always upholding our core values of respect, integrity, and excellence. Joining ASRC means becoming part of a legacy dedicated to empowering our shareholders and protecting our cultural heritage for future generations.
Job Description
Arctic Slope Regional Corporation (ASRC) is a leading Alaskan Native corporation dedicated to resource management, government contracting, construction, energy services, and more, impacting communities across the Arctic Slope and beyond. We are currently seeking a highly organized, professional, and customer-focused individual to join our growing team as a Remote Virtual Receptionist. This is an exciting and pivotal opportunity to contribute to a dynamic corporation from the comfort of your home, offering a flexible schedule designed to support work-life balance and individual productivity.
As a Virtual Receptionist at ASRC, you will serve as the welcoming voice and efficient administrative backbone for various departments and initiatives across our diverse portfolio. You will play a critical role in ensuring seamless communication, delivering exceptional client and stakeholder service, and contributing to efficient daily operations. This position demands a proactive individual with outstanding verbal and written communication skills, strong technological proficiency, and the proven ability to manage multiple tasks and priorities effectively within a fast-paced virtual environment.
Your responsibilities will primarily involve handling incoming calls with professionalism and courtesy, directing inquiries to the appropriate personnel, managing appointment schedules for executives and teams, and providing comprehensive general administrative support. You will be instrumental in ensuring a positive and professional first impression for all individuals who interact with ASRC, whether they are shareholders, business partners, or prospective clients. We are looking for someone who genuinely thrives on helping others, possesses meticulous attention to detail, and can adapt quickly to evolving needs and priorities inherent in a large, multifaceted organization.
Join ASRC and become an integral part of a team dedicated to fostering growth, sustainable development, and success for our shareholders and their communities. This role offers the unique advantage of full remote work, empowering you to create your ideal workspace while remaining connected to a supportive and collaborative corporate environment. We highly value initiative, reliability, a strong work ethic, and an unwavering commitment to excellence. If you are eager to leverage your administrative and customer service talents in a flexible, remote capacity and wish to contribute to a corporation with a meaningful mission, we strongly encourage you to apply. This position is perfect for someone who is self-motivated, tech-savvy, and ready to make a significant impact from afar.
Key Responsibilities
- Serve as the primary remote point of contact, answering and directing incoming calls with professionalism and efficiency.
- Manage and maintain appointment schedules for multiple departments or executives, including scheduling, rescheduling, and sending reminders.
- Provide general administrative support, such as responding to emails, drafting correspondence, and organizing virtual documents.
- Handle inquiries and provide information to clients, shareholders, and internal staff, ensuring accurate and timely communication.
- Utilize virtual office software and tools to manage communications, databases, and administrative tasks.
- Maintain strict confidentiality of sensitive information and handle all interactions with discretion.
- Collaborate effectively with team members and various departments in a virtual setting.
- Proactively identify and address potential issues, escalating complex matters to the appropriate personnel.
- Support special projects and initiatives as assigned by management.
Required Skills
- Minimum of 1 year of experience in a receptionist, administrative assistant, or customer service role.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and virtual communication platforms (e.g., Zoom, Microsoft Teams).
- Strong organizational skills with an ability to multitask and prioritize effectively.
- High level of professionalism, discretion, and ability to handle confidential information.
- Reliable high-speed internet connection and a dedicated quiet workspace.
- Self-motivated and able to work independently with minimal supervision.
Preferred Qualifications
- Associate’s degree or higher in Business Administration, Communications, or a related field.
- Previous experience working in a remote or virtual environment.
- Familiarity with CRM software or other database management systems.
- Experience in an Alaskan Native Corporation or knowledge of Alaskan business environments.
- Ability to adapt to new technologies and software quickly.
Perks & Benefits
- Competitive hourly wage with opportunities for professional growth.
- Flexible work schedule to promote work-life balance.
- Comprehensive benefits package (health, dental, vision, paid time off, 401k) for eligible full-time employees.
- Opportunity to work remotely from your home office.
- Supportive and collaborative team environment.
- Contribution to a corporation with a significant community and cultural mission.
How to Apply
To apply for this exciting opportunity as a Remote Virtual Receptionist, please click on the application link below. Be sure to visit our careers page and search for remote administrative roles, attaching a resume and cover letter that highlights your experience with remote work, your administrative expertise, and your passion for delivering exceptional customer service.