About Company
Join Career.zycto and become an integral part of a dynamic team at the forefront of innovation in professional services. We empower clients across diverse sectors by providing meticulous data management and insightful research support. For a Research Documentation Support professional, Career.zycto offers a collaborative environment where precision is paramount, and your contributions directly enhance our reputation for excellence. We value sharp minds who thrive on organization and accuracy, helping us distill complex information into actionable intelligence. Your dedication to detail will be celebrated as you help shape the future of information management within our growing Guildford hub.
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Job Description
This role is crucial for ensuring the integrity and accessibility of our research data and documentation at Career.zycto. As a Research Documentation Support specialist, you will play a pivotal role in maintaining the accuracy, consistency, and organization of our knowledge assets, directly contributing to the success of our various projects and client engagements. We are seeking an exceptionally detail-oriented and proactive individual who can hit the ground running, providing immediate and effective support to our research teams. This is a fantastic opportunity for someone eager to make an immediate impact within a forward-thinking organisation.
Your primary focus will be on the meticulous management of research outputs, including comprehensive reports, complex data sets, detailed methodologies, and critical project documentation. This encompasses everything from initial data entry and precise formatting to comprehensive quality checks and robust archival processes. You will be instrumental in developing, implementing, and enforcing robust documentation standards, ensuring all materials adhere strictly to company guidelines, industry best practices for information governance, and regulatory requirements. This isn’t just about filing; it’s about making information discoverable, reliable, and actionable for our researchers and clients alike, enabling faster decision-making and preventing costly errors.
Working closely with research analysts, data scientists, and project managers, you will actively assist in streamlining documentation workflows, identifying opportunities for efficiency improvements, and ensuring that all critical information is up-to-date and easily retrievable across various platforms. Your ability to anticipate documentation needs, organise complex information structures, and communicate effectively will be key to your success and professional growth within our team. You will be involved in creating and updating user manuals, process guides, and internal knowledge base articles, ensuring consistency and clarity across all internal communication channels. This is an exciting opportunity for someone who thrives in a fast-paced, intellectually stimulating environment and is passionate about the foundational role of precise documentation in cutting-edge research. If you possess a keen eye for detail, a methodical approach, a strong sense of ownership, and a commitment to maintaining high standards of data integrity, we encourage you to apply and contribute to Career.zycto’s mission of delivering unparalleled insights and supporting innovation.
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Key Responsibilities
- Manage and organize a wide range of research documents, reports, and data sets.
- Perform accurate data entry and maintain databases with up-to-date information.
- Conduct thorough quality checks on all documentation to ensure accuracy and consistency.
- Assist in developing and implementing documentation standards and best practices.
- Archive and retrieve documents efficiently, ensuring easy access for research teams.
- Support researchers in formatting and preparing reports, presentations, and other outputs.
- Collaborate with team members to streamline documentation workflows and processes.
- Identify and recommend improvements to existing documentation systems and procedures.
- Maintain strict confidentiality and adhere to data protection regulations.
- Create and update internal process guides and knowledge base articles.
Required Skills
- Exceptional attention to detail and a high degree of accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational and time management skills with the ability to prioritize tasks.
- Excellent written and verbal communication abilities.
- Ability to work both independently and collaboratively within a team environment.
- Familiarity with data entry and information management principles.
- Proactive approach to problem-solving and a willingness to learn new systems.
Preferred Qualifications
- Bachelor's degree in a relevant field (e.g., Information Science, Library Science, Business Administration, English).
- Previous experience with document management systems (DMS) or content management systems (CMS).
- Basic understanding of research methodologies or data analysis concepts.
- Experience working in a professional services or research-oriented environment.
- Knowledge of data privacy and confidentiality regulations (e.g., GDPR).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Generous paid time off and holiday allowance.
- Opportunities for continuous professional development and career advancement.
- Access to industry-leading training courses and resources.
- A collaborative, supportive, and intellectually stimulating work environment.
- Modern office facilities located in a vibrant Guildford business park.
- Company social events and team-building activities to foster connection.
How to Apply
Click on the application link below to submit your comprehensive CV and a tailored cover letter, outlining your relevant experience, detailing your passion for precise documentation, and explaining why you are the ideal candidate for this immediate-start role at Career.zycto.
