About Company
Are you passionate about making a tangible difference in people’s lives? Career.zycto offers a vibrant, supportive environment where your dedication to residential care truly shines. We are committed to fostering a culture of respect, continuous development, and flexible working arrangements, recognising the invaluable contribution of our team members. Joining us means becoming part of a forward-thinking organisation that prioritises both resident well-being and staff empowerment. Here, your leadership skills will thrive, influencing positive outcomes daily. Discover a fulfilling career path designed for growth and impact within a truly caring community.
Job Description
We are seeking an enthusiastic and dedicated Residential Care Assistant Manager Coordinator to join our compassionate team in Nottingham, Nottinghamshire. This pivotal role offers a fantastic opportunity for an experienced care professional to step into a leadership position, contributing significantly to the smooth operation and high standards of our residential care services. You will work closely with the Care Manager, assisting in the day-to-day running of the facility, coordinating care plans, supervising staff, and ensuring that our residents receive the highest quality of person-centred care. The ideal candidate will possess a deep understanding of care regulations, exceptional interpersonal skills, and a genuine desire to improve the lives of vulnerable individuals. With a flexible schedule, we aim to provide a work-life balance that supports our team members while maintaining continuous, outstanding care for our residents. This is more than just a job; it’s a chance to shape a nurturing environment where both residents and staff feel valued and supported.
Key Responsibilities
- Assist the Care Manager in the overall management and daily operation of the residential care home, ensuring compliance with CQC regulations and internal policies.
- Coordinate and oversee care planning, delivery, and review processes, ensuring individualised needs and preferences of residents are met.
- Supervise, mentor, and support a team of care staff, promoting best practices, professional development, and a positive team culture.
- Participate in the recruitment, induction, and ongoing training of new and existing care staff.
- Manage staff rotas and allocate duties efficiently to ensure appropriate staffing levels and continuity of care.
- Handle resident and family enquiries, concerns, and complaints with empathy and professionalism, striving for positive resolutions.
- Maintain accurate records and documentation, ensuring confidentiality and adherence to data protection guidelines.
- Act as a key worker for selected residents, fostering strong relationships and advocating for their well-being.
- Undertake on-call duties as required, providing support and guidance in emergency situations.
Required Skills
- Proven experience in a senior care role or supervisory position within a residential care setting.
- In-depth knowledge of care standards, safeguarding procedures, and relevant legislation (e.g., CQC regulations).
- Excellent communication, interpersonal, and organisational skills.
- Strong leadership qualities with the ability to motivate and manage a team effectively.
- Proficiency in care plan development, assessment, and review processes.
- Ability to work effectively under pressure and manage challenging situations with calm professionalism.
- A compassionate and empathetic approach to care, prioritising resident dignity and respect.
Preferred Qualifications
- NVQ Level 3 or 4 in Health and Social Care (or equivalent qualification).
- Experience with care management software and digital record-keeping systems.
- First Aid certification.
- Full UK driving licence and access to a vehicle (desirable but not essential).
Perks & Benefits
- Competitive salary package with regular reviews.
- Flexible working schedule options to promote work-life balance.
- Opportunities for continuous professional development and career progression.
- Generous holiday allowance.
- Company pension scheme.
- Supportive and collaborative team environment.
- Employee assistance programme for health and well-being support.
- Free on-site parking.
How to Apply
If you are a dedicated and experienced care professional looking to make a significant impact in a thriving residential care setting, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter outlining your suitability for this role. We look forward to hearing from you!
