About Company
Pioneering compassionate residential care, Career.zycto is dedicated to fostering environments where both residents and staff thrive. We believe that exceptional care starts with an empowered and supported team. We’re building a vibrant community in Pocklington where every individual feels valued and respected. For an aspiring Assistant Manager Lead, we offer a unique opportunity to shape a person-centred approach, advance your leadership skills, and make a profound, positive impact on daily lives. Join us in creating truly special homes.
Job Description
Are you a compassionate and experienced care professional ready to step into a leadership role with a flexible schedule that truly supports your work-life balance? Career.zycto is seeking a dedicated Residential Care Assistant Manager Lead to join our warm and supportive team in Pocklington, East Riding of Yorkshire. This pivotal role involves assisting the Residential Care Manager in the daily operations of our care home, ensuring the highest standards of person-centred care, and fostering a positive, engaging environment for our residents and staff. You will be instrumental in the smooth running of shifts, providing guidance and mentorship to care assistants, and being a key point of contact for residents and their families.
Your day-to-day will be dynamic, blending hands-on care with supervisory responsibilities. You’ll lead by example, demonstrating best practices in care delivery, medication management, and incident reporting. The ‘flexible schedule’ aspect means we are committed to working with you to create a rota that accommodates your needs where possible, understanding that a balanced life contributes to better care. This is an incredible opportunity to grow your management capabilities within a supportive structure, contributing significantly to a community where residents feel safe, respected, and cherished. If you are passionate about making a tangible difference in the lives of vulnerable individuals, possess strong leadership qualities, and are looking for a role that values your commitment and offers flexibility, we encourage you to apply and become a valued part of the Career.zycto family.
Key Responsibilities
- Assist the Residential Care Manager in the day-to-day management and operation of the care home, ensuring compliance with CQC regulations and internal policies.
- Lead and supervise care staff during shifts, providing guidance, support, and mentorship to ensure high-quality care delivery.
- Oversee the development and implementation of personalised care plans, regularly reviewing and updating them to meet evolving resident needs.
- Manage medication administration safely and accurately, adhering to all protocols and maintaining meticulous records.
- Act as a primary point of contact for residents, their families, and external professionals, addressing concerns and fostering positive relationships.
- Participate in staff training and development initiatives, contributing to a culture of continuous learning and improvement.
- Handle admissions and discharges efficiently, ensuring all necessary documentation is completed.
- Assist with rotas and staffing levels to ensure appropriate coverage and effective resource allocation.
- Promote a stimulating and engaging environment for residents, facilitating activities and social interaction.
- Respond effectively to emergencies and critical incidents, ensuring the safety and well-being of all residents and staff.
Required Skills
- Minimum NVQ Level 3 in Health and Social Care (or equivalent qualification).
- At least 3 years of experience in a residential care setting, with demonstrated supervisory or leadership responsibilities.
- Proven ability to lead, motivate, and manage a team effectively.
- Excellent communication, interpersonal, and organisational skills.
- Strong understanding of CQC regulations and best practices in care provision.
- Proficiency in creating and implementing person-centred care plans.
- Demonstrated ability to handle challenging situations with professionalism and empathy.
- Flexible approach to working hours, including evenings, weekends, and on-call duties as required by the flexible schedule.
Preferred Qualifications
- NVQ Level 5 Diploma in Leadership for Health and Social Care (or working towards).
- Experience with electronic care planning systems.
- First Aid certification.
- Training in Safeguarding Adults and challenging behaviour management.
Perks & Benefits
- Competitive salary package with regular reviews.
- Flexible scheduling options to support work-life balance.
- Generous holiday allowance.
- Comprehensive induction and ongoing professional development opportunities.
- Pension scheme.
- Supportive and collaborative team environment.
- Opportunity to make a significant impact on residents' lives.
- Employee assistance program.
How to Apply
If you are passionate about providing outstanding residential care and possess the leadership qualities to inspire a team, we want to hear from you! Please click on the application link below to submit your CV and a cover letter outlining your experience and suitability for this role. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
