About Company
Crafting exceptional dining experiences begins with exceptional people. At Career.zycto, we believe in nurturing talent and passion, regardless of prior experience. We are a dynamic, inclusive organization dedicated to creating memorable moments for our guests and a supportive, growth-oriented environment for our team members. Joining us means stepping into a vibrant culture where your potential is recognized, your smile is valued, and every day offers new opportunities to learn and shine. Discover your path in hospitality with a team that truly cares.
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Job Description
Are you eager to begin your journey in the vibrant world of hospitality? Career.zycto is thrilled to announce an opening for a warm, enthusiastic, and dedicated Restaurant Host/Hostess in Punggol East, Singapore. This is a fantastic opportunity for individuals with no prior experience to step into a professional restaurant setting and become the welcoming face of our establishment. We understand that everyone starts somewhere, and we are committed to providing comprehensive training and a supportive environment where you can learn, grow, and excel, developing foundational skills for a thriving career.
As a Restaurant Host/Hostess, you will be the first and last point of contact for our cherished guests, playing a pivotal role in shaping their overall dining experience. Your positive attitude, impeccable presentation, and keen attention to detail will set the tone for every visit. From greeting guests with a genuine smile and managing reservations efficiently to escorting them to their tables and ensuring their initial comfort, your contributions will be invaluable. This role is far more than just seating people; it’s about creating a warm, inviting atmosphere and making every guest feel special from the moment they walk through our doors. You’ll become adept at anticipating needs, handling seating charts, and maintaining an organized front desk.
You will gain hands-on experience in various aspects of restaurant operations, including using reservation software, coordinating seamlessly with waitstaff and kitchen teams to manage table turns, and handling guest inquiries with grace and professionalism. We are looking for individuals who possess a natural friendliness, excellent verbal and non-verbal communication skills, and a proactive approach to problem-solving, even in high-pressure situations. If you are passionate about delivering exceptional service, thrive in a fast-paced and dynamic environment, and are excited to learn the intricate ropes of the hospitality industry, then we strongly encourage you to apply. Career.zycto offers a clear stepping stone to a rewarding career, providing you with the essential skills, knowledge, and confidence needed to succeed and advance within the industry. Join our dedicated team and help us deliver unforgettable dining experiences that keep our guests returning time and again!
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Key Responsibilities
- Warmly greet guests upon arrival and thank them upon departure.
- Manage reservations and walk-in guests efficiently using a seating chart system.
- Escort guests to their tables and present menus.
- Answer phone calls, address inquiries, and provide accurate information about the restaurant.
- Maintain a clean and organized host stand and waiting area.
- Assist in managing the flow of the dining room by communicating with servers and kitchen staff.
- Handle guest feedback and direct concerns to the appropriate management personnel.
- Anticipate guest needs and provide proactive assistance.
- Help maintain a positive atmosphere throughout the dining area.
- Familiarize yourself with daily specials and menu changes.
Required Skills
- Excellent verbal communication skills.
- Strong interpersonal skills and a friendly demeanor.
- Ability to work well in a fast-paced environment.
- High level of professionalism and a positive attitude.
- Reliability and punctuality.
- Basic organizational skills.
- Ability to stand for extended periods.
Preferred Qualifications
- No prior experience required; enthusiasm for learning is key.
- Ability to speak multiple languages (e.g., Malay, Mandarin, Tamil) is a plus, but not mandatory.
- Basic computer literacy (for reservation systems).
- A genuine passion for food and customer service.
Perks & Benefits
- Comprehensive on-the-job training and mentorship.
- Opportunities for career advancement within the hospitality sector.
- Supportive and inclusive team environment.
- Staff meals during shifts.
- Flexible scheduling options (where possible).
- Performance-based incentives.
- Employee discounts at partner establishments.
How to Apply
If you are excited to kickstart your career in hospitality and become an integral part of our team, we encourage you to apply directly through the link provided below. Please ensure your contact details are up-to-date. We look forward to reviewing your application and welcoming you to the Career.zycto family!
