About Company
Imagine a workplace where your passion for service truly shines, transforming every meal into an unforgettable experience. Career.zycto is proud to partner with a renowned dining establishment in Matola, celebrated for its exquisite cuisine and vibrant, welcoming atmosphere. We believe exceptional hospitality is built on genuine connections and a supportive team. Join a dynamic environment where your dedication to guest satisfaction is valued, and opportunities for growth are plentiful. We’re seeking individuals ready to contribute to a legacy of culinary excellence.
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Job Description
Career.zycto is thrilled to partner with a premier dining establishment in Tsalala, Matola, renowned for its exceptional culinary experience and warm, inviting atmosphere. We are searching for an enthusiastic and dedicated Full-Time Restaurant Server to join a passionate team committed to delivering outstanding guest service. If you possess a genuine love for hospitality, an eye for detail, and thrive in a fast-paced, dynamic environment, this is your opportunity to contribute to memorable dining moments.
As a Restaurant Server, you will be much more than just a food deliverer; you will be the face of our restaurant, an ambassador of our brand, and a key architect of our guests’ experience. From the moment patrons walk through our doors, your friendly greeting, insightful menu recommendations, and attentive service will set the tone for their visit. You’ll expertly guide guests through our diverse menu offerings, highlighting daily specials, recommending delightful beverage pairings, and answering any questions with confidence and charm. Ensuring every dish is presented beautifully and delivered promptly, you will anticipate needs, clear tables efficiently, and handle payment processing with accuracy and discretion.
This role is perfect for someone who takes immense pride in creating a welcoming ambiance and genuinely enjoys interacting with people from diverse backgrounds. We foster a supportive work culture where teamwork is paramount, and every individual’s contribution is valued. Our ideal candidate is not just looking for a job, but a place to grow their career, learn new skills, and become an integral part of a community-focused restaurant that prides itself on quality and service. We offer comprehensive training, opportunities for professional development, and a chance to work with high-quality, locally sourced ingredients alongside a dedicated and creative kitchen team. Join us in setting the standard for dining excellence in Matola, where every shift is an opportunity to make someone’s day special and be part of a truly exceptional team. Your passion for service will directly impact our guests’ satisfaction and contribute significantly to our reputation as a beloved local destination, where culinary artistry meets heartfelt hospitality. If you’re ready to bring your energy and professionalism to a team that celebrates excellence and creates lasting memories for its guests, we encourage you to apply.
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Key Responsibilities
- Greet guests warmly upon arrival and seat them promptly.
- Present menus, explain daily specials, and offer recommendations with confidence.
- Take food and beverage orders accurately, utilizing POS system.
- Serve food and beverages promptly and professionally.
- Monitor dining areas to ensure cleanliness and guest comfort.
- Address guest inquiries and resolve any service issues promptly and courteously.
- Process payments efficiently and accurately.
- Collaborate effectively with kitchen staff and other team members.
- Maintain a clean and organized workstation and dining area.
- Adhere to all food safety and hygiene regulations.
- Assist with setting up and breaking down dining areas for service.
Required Skills
- Proven experience as a Server or in a similar customer service role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to work effectively in a team-oriented setting.
- Basic math skills and experience handling cash/card transactions.
- Customer-focused attitude with a commitment to providing exceptional service.
- Ability to stand and walk for extended periods.
Preferred Qualifications
- High school diploma or equivalent.
- Knowledge of local Mozambican cuisine and beverages.
- Fluency in Portuguese and English; knowledge of other local languages is a plus.
- Experience with a point-of-sale (POS) system.
- Certification in food handling or hospitality training.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career growth.
- Comprehensive training program.
- Supportive and collaborative team environment.
- Employee meal discounts.
- Flexible scheduling options where possible.
How to Apply
Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are a great fit for this role. Please click on the application link below to apply for the job.
