About Company
Seeking a dynamic environment where your passion for service truly shines? Career.zycto is not just a staffing partner; we are cultivators of careers, specializing in connecting exceptional hospitality talent with Norwalk’s most esteemed hotel dining establishments. We pride ourselves on placing individuals in roles where they can deliver unparalleled guest experiences and thrive professionally. For a dedicated Restaurant Server, working with us means access to premier opportunities, comprehensive support, and a commitment to your long-term success in the vibrant hotel industry.
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Job Description
Career.zycto is seeking enthusiastic and professional Restaurant Servers to join the vibrant dining teams within upscale hotels in Norwalk, Connecticut. This is a fantastic opportunity for individuals passionate about hospitality, eager to deliver exceptional guest experiences in a sophisticated hotel setting. As a Restaurant Server, you will be a vital part of creating memorable dining moments for hotel guests and visitors, ranging from breakfast service to elegant dinner experiences. You’ll be responsible for providing attentive, personalized service, ensuring every guest feels welcomed and valued. This role offers more than just serving meals; it’s about anticipating needs, recommending culinary delights, and upholding the high standards of a premier hotel brand. If you possess a friendly demeanor, a keen eye for detail, and a commitment to excellence, we encourage you to apply and take the next step in your hospitality career. Join a team where your contributions are recognized and your growth is supported, all within the bustling and beautiful city of Norwalk.
Key Responsibilities
- Greet guests warmly, present menus, and inform them of daily specials or promotions.
- Take accurate food and beverage orders, offering informed recommendations and answering questions.
- Serve food and beverages promptly and courteously, ensuring presentation meets hotel standards.
- Monitor dining area for cleanliness, organization, and guest satisfaction.
- Clear tables, reset settings, and assist with table arrangements.
- Handle guest inquiries, concerns, and special requests with professionalism and efficiency.
- Process payments accurately and efficiently, adhering to all cash handling procedures.
- Collaborate effectively with kitchen staff, bartenders, and other service team members.
- Maintain a thorough knowledge of menu items, ingredients, dietary restrictions, and beverage selections.
- Adhere to all health and safety regulations, including responsible alcohol service guidelines.
Required Skills
- Minimum 6 months of experience in a fast-paced restaurant or hotel dining environment.
- Excellent interpersonal and communication skills.
- Ability to work effectively in a team-oriented setting.
- Strong attention to detail and ability to multi-task.
- Basic math skills for handling payments and making change.
- Ability to stand and walk for extended periods and lift up to 25 pounds.
- Availability to work flexible shifts, including mornings, evenings, weekends, and holidays.
Preferred Qualifications
- High school diploma or equivalent.
- Experience with point-of-sale (POS) systems.
- Knowledge of local food and beverage trends.
- TIPS certification or similar responsible alcohol service training.
- Fluency in multiple languages is a plus.
Perks & Benefits
- Competitive hourly wage with excellent potential for tips.
- Opportunities for career advancement within premier hospitality groups.
- Comprehensive training programs.
- Positive and supportive work environment.
- Employee discounts on hotel stays and dining (where applicable by client hotel).
- Health and dental benefits (for eligible full-time employees).
- Paid time off.
How to Apply
Ready to elevate your hospitality career? We invite you to apply by clicking on the link below. Please ensure your resume highlights your relevant experience and passion for service. We look forward to reviewing your application and potentially welcoming you to a leading hotel dining team through Career.zycto.
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