About Company
Are you passionate about creating memorable dining experiences? Career.zycto is actively seeking dynamic and enthusiastic individuals to join our vibrant team as part-time restaurant service staff. We partner with some of Abuja’s most beloved dining establishments, offering unparalleled opportunities to grow your hospitality career. At Career.zycto, we believe in nurturing talent, providing a supportive environment where your dedication to guest satisfaction truly shines. We value teamwork, integrity, and a commitment to excellence, ensuring every member feels empowered to deliver exceptional service. Join us and become part of a culture that celebrates culinary artistry and outstanding customer care.
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Job Description
This role is more than just serving food; it’s about crafting an unforgettable experience for every guest who walks through our doors. As a Part-Time Restaurant Service Staff member at Career.zycto, you’ll be the face of our partner establishments, embodying warmth, efficiency, and professionalism. We are looking for individuals who possess a genuine passion for hospitality, a keen eye for detail, and a proactive approach to guest satisfaction. You will play a crucial role in maintaining our reputation for outstanding service and a welcoming atmosphere, ensuring every guest leaves with a smile and a desire to return.
Your daily tasks will range from greeting guests with a friendly smile, assisting them with menu selections, accurately taking and delivering orders, to ensuring their dining area is impeccably clean and organized. This involves setting up tables, replenishing condiments, clearing dishes promptly, and maintaining cleanliness standards throughout your shift. You’ll work closely with both kitchen and bar staff, fostering a collaborative environment to ensure smooth operations from start to finish. Anticipating guest needs and responding promptly to requests will be key to your success, ensuring a seamless and enjoyable dining experience for everyone. This position demands excellent communication skills, the ability to multitask efficiently in a fast-paced setting, and a calm demeanor under pressure. We seek individuals who are eager to learn, adapt quickly, and contribute positively to our team dynamic, upholding the highest standards of service at all times.
Joining Career.zycto means becoming part of a community dedicated to excellence in the hospitality sector. We offer comprehensive training that will equip you with all the necessary skills and knowledge to excel, whether you’re new to the hospitality industry or looking to refine your existing expertise. Our commitment extends to fostering a supportive work environment where your contributions are recognized and valued, and where there are opportunities for professional growth within our diverse portfolio of partners. If you thrive in a bustling, social setting and are committed to delivering top-tier service with a positive attitude, this part-time opportunity is perfect for you. Be ready to immerse yourself in the vibrant world of culinary service, where every shift brings new opportunities to create positive connections and leave lasting impressions on our cherished guests. We look forward to welcoming passionate individuals who are ready to make a significant impact on our guest’s dining journey and elevate our service standards.
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Key Responsibilities
- Greet and seat guests warmly upon arrival, ensuring a pleasant first impression.
- Present menus, explain daily specials, and answer questions about food and beverage items.
- Take accurate food and beverage orders, utilizing a Point-of-Sale (POS) system efficiently.
- Serve food and beverages promptly and professionally, adhering to presentation standards.
- Anticipate and respond to guests' needs throughout their meal, ensuring their satisfaction.
- Clear tables efficiently and reset them promptly for new guests.
- Handle guest inquiries and resolve any issues or complaints with a polite and helpful attitude.
- Process payments accurately and efficiently, handling cash and card transactions.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
- Collaborate effectively with kitchen and bar staff to ensure smooth service flow and guest satisfaction.
- Adhere strictly to all food safety, hygiene, and sanitation regulations.
Required Skills
- Excellent verbal communication skills and a friendly demeanor.
- Strong customer service orientation with a genuine desire to assist guests.
- Ability to work effectively and remain calm in a fast-paced and dynamic environment.
- Basic mathematical skills for handling payments and managing bills.
- Ability to stand and walk for extended periods and carry trays.
- A dedicated team player with a positive, can-do attitude.
- High attention to detail regarding cleanliness and order accuracy.
Preferred Qualifications
- Previous experience (at least 6 months) in a restaurant, cafe, or other hospitality setting.
- Familiarity with Point-of-Sale (POS) systems for order entry and payment processing.
- Comprehensive knowledge of food and beverage menus, including ingredients and preparation methods.
- Ability to speak multiple languages (e.g., Hausa, Igbo, Yoruba) is a plus.
Perks & Benefits
- Competitive hourly or monthly pay commensurate with experience.
- Flexible part-time working hours to suit your schedule.
- Opportunities for continuous professional development and training.
- A supportive, inclusive, and collaborative work environment.
- Complimentary staff meals or significant discounts on dining.
- Opportunity to work with diverse teams and expand your professional network within the hospitality industry.
How to Apply
Interested candidates are encouraged to apply directly by clicking the application link below. Please ensure your CV highlights any relevant experience in customer service or hospitality, demonstrating your passion for service excellence. We look forward to reviewing your application.
