About Company
Career.zycto is actively seeking a dynamic Restaurant Supervisor to elevate our esteemed dining establishment in the heart of Ikoyi. We pride ourselves on creating memorable culinary experiences and fostering a professional yet warm atmosphere. Join a team where your leadership truly shapes guest satisfaction and operational excellence. We champion growth, providing supervisors with the tools and autonomy to thrive. If you’re passionate about hospitality and ready to lead a dedicated team in a vibrant setting, Career.zycto offers the perfect platform for your ambitions. Contribute to a legacy of exceptional service and enjoy a supportive workplace culture.
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Job Description
Are you a highly motivated and experienced hospitality professional ready to take on a pivotal leadership role? Career.zycto is searching for an exceptional Restaurant Supervisor to oversee the daily operations of our vibrant restaurant located in the prestigious Ikoyi Club Area. This is an unparalleled opportunity for a driven individual to manage and inspire a dedicated team, ensuring that every guest receives an extraordinary dining experience.
As our Restaurant Supervisor, you will be at the forefront of our operations, guaranteeing seamless service, impeccable food quality, and an inviting atmosphere. You will be responsible for upholding our high standards of excellence, from staff performance to customer satisfaction. We are looking for someone who thrives in a fast-paced environment, possesses strong problem-solving skills, and has a natural ability to lead by example. Your role will involve comprehensive oversight, including staff training and development, inventory management, customer relations, and maintaining a hygienic and safe working environment. This position offers a unique benefit of staff accommodation, providing convenience and comfort within close proximity to your workplace, allowing you to fully immerse yourself in our team and operations without the stress of daily commute.
Career.zycto is committed to fostering a supportive and rewarding work environment where your contributions are valued and your professional growth is encouraged. You will work closely with the management team to implement operational strategies, enhance service delivery, and contribute to the overall success of the establishment. If you have a passion for hospitality, a keen eye for detail, and a desire to deliver outstanding results, we invite you to become a key player in our dynamic team. This is more than just a job; it’s an opportunity to build a career in a premier location with a company that truly invests in its people.
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Key Responsibilities
- Supervise and coordinate daily restaurant operations, ensuring smooth service flow and guest satisfaction.
- Train, mentor, and motivate restaurant staff, fostering a positive and productive work environment.
- Ensure adherence to high standards of food quality, presentation, and service delivery.
- Manage inventory, stock control, and ordering of supplies to prevent shortages and minimize waste.
- Handle guest inquiries, feedback, and complaints promptly and professionally to resolve issues effectively.
- Maintain a clean, organized, and hygienic dining area and kitchen in compliance with health and safety regulations.
- Assist in staff scheduling, assignments, and performance evaluations.
- Monitor cash handling procedures, ensuring accuracy and security.
- Implement and enforce company policies and procedures among staff.
- Collaborate with the management team to identify areas for improvement and implement operational efficiencies.
- Oversee opening and closing procedures of the restaurant.
- Ensure all equipment is maintained and functional, reporting any repair needs.
Required Skills
- Proven experience (minimum 3 years) in a supervisory role within the restaurant or hospitality industry.
- Exceptional leadership and team management abilities.
- Strong communication and interpersonal skills.
- Excellent customer service orientation and problem-solving capabilities.
- Ability to work effectively under pressure and in a fast-paced environment.
- Basic proficiency in Microsoft Office Suite and restaurant management software (POS systems).
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- High level of integrity and professionalism.
Preferred Qualifications
- Diploma or degree in Hospitality Management, Restaurant Management, or a related field.
- Current food safety and hygiene certification.
- Familiarity with local Nigerian cuisine and beverages.
- Experience with inventory management software.
- Proficiency in additional languages (e.g., French, Yoruba) is a plus.
Perks & Benefits
- Staff Accommodation Provided (on-site or very nearby)
- Competitive monthly salary with performance incentives
- Opportunities for professional development and career advancement
- Complimentary staff meals during shifts
- Supportive and collaborative work environment
- Health and wellness programs (details to be provided upon offer)
How to Apply
Interested and qualified candidates are encouraged to apply by clicking the link below. Please ensure your application includes a detailed resume and a compelling cover letter outlining your relevant experience, leadership philosophy, and why you are the ideal fit for this supervisory role at Career.zycto. We look forward to reviewing your application!
