About Company
Are you ready to elevate your career in a dynamic hospitality environment? Career.zycto stands as a beacon of exceptional service and culinary delight in Badagry. We pride ourselves on fostering a supportive and professional atmosphere where talent thrives. For a Restaurant Supervisor, this means an opportunity to lead a dedicated team, implement innovative strategies, and directly contribute to an outstanding guest experience. Join a company that values your leadership skills, provides pathways for growth, and offers the unique benefit of on-site accommodation, making your professional journey seamless and rewarding.
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Job Description
Career.zycto is seeking an experienced and dedicated Restaurant Supervisor to lead our vibrant team in Badagry, Lagos. This is an exceptional opportunity for a motivated hospitality professional looking to make a significant impact in a thriving establishment. As a Restaurant Supervisor, you will be instrumental in ensuring the smooth and efficient operation of our dining services, upholding our high standards of guest satisfaction, and fostering a positive work environment. We are looking for someone with a passion for excellence, strong leadership capabilities, and a keen eye for detail.
Your role will involve overseeing daily restaurant operations, managing staff, coordinating with the kitchen team, and ensuring compliance with health and safety regulations. You will be the face of our service, interacting directly with guests to enhance their dining experience and resolve any issues promptly and professionally. This position offers a unique benefit of staff accommodation, making it an ideal opportunity for individuals seeking a convenient living arrangement near their workplace in the beautiful and historic city of Badagry.
If you possess a strong background in restaurant management or supervision, a proven ability to lead and inspire a team, and a commitment to delivering outstanding customer service, we encourage you to apply. This role is more than just a job; it’s a chance to grow your career within a supportive company that values its employees and invests in their success. Join us and contribute to creating memorable dining experiences for our cherished guests.
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Key Responsibilities
- Supervise daily restaurant operations, ensuring smooth workflow and efficiency.
- Lead, train, and motivate restaurant staff to provide exceptional service.
- Monitor food quality, presentation, and hygiene standards in collaboration with the kitchen team.
- Manage customer inquiries, feedback, and complaints effectively and professionally.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle cash, manage billing procedures, and reconcile daily sales.
- Assist in inventory management, stock control, and ordering supplies.
- Schedule staff shifts, manage breaks, and monitor attendance.
- Conduct performance reviews and provide constructive feedback to team members.
- Maintain a clean, organized, and inviting dining area.
- Collaborate with management to implement new menus, promotions, and service improvements.
Required Skills
- Proven experience as a Restaurant Supervisor or similar role in hospitality.
- Strong leadership and team management abilities.
- Excellent customer service and interpersonal skills.
- Proficiency in restaurant management software (POS systems).
- Solid understanding of food and beverage operations.
- Ability to work effectively in a fast-paced environment.
- Exceptional problem-solving and decision-making skills.
- Strong communication skills, both verbal and written.
Preferred Qualifications
- Diploma or Degree in Hospitality Management, Culinary Arts, or a related field.
- Certification in Food Hygiene and Safety.
- Experience with fine dining or high-volume restaurant operations.
- Multilingual abilities (e.g., ability to communicate in local languages).
Perks & Benefits
- Competitive salary and performance-based incentives.
- Complimentary staff accommodation provided.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Paid time off and holidays.
- Employee meal discounts.
- Health and wellness programs (details available upon request).
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your qualifications and potentially welcoming you to the Career.zycto family.
