About Company
Embark on a culinary leadership journey with us. At Career.zycto, we specialize in connecting exceptional talent with the finest establishments across Bristol. We understand the dynamic world of hospitality and value the pivotal role a Restaurant Supervisor plays in creating unforgettable dining experiences. Join a team where your expertise in staff and service oversight is not just recognized, but celebrated and strategically placed. We empower professionals like you to thrive in environments that challenge and reward, fostering growth and career advancement within the vibrant restaurant industry.
Job Description
Are you a natural leader with a passion for hospitality and a keen eye for detail? Career.zycto is seeking a dedicated and experienced Restaurant Supervisor to oversee staff and service operations for a prestigious client in the bustling Horfield Common area of Bristol. This is an exceptional opportunity for a proactive individual to step into a pivotal role, ensuring seamless service delivery and an outstanding dining experience for every guest.
As a Restaurant Supervisor, you will be the linchpin between management and the front-of-house team, responsible for motivating staff, optimizing workflow, and upholding the highest standards of service. Your day-to-day will involve hands-on supervision, from managing reservations and seating arrangements to coordinating with the kitchen and handling guest inquiries. We are looking for someone who can not only solve problems swiftly and professionally but also inspire their team to excel, fostering a positive and productive work environment.
This role demands a strong understanding of restaurant operations, including inventory management, health and safety regulations, and point-of-sale systems. You will be instrumental in training new team members, providing ongoing coaching, and conducting performance reviews to ensure consistent excellence. If you thrive in a fast-paced environment, possess exceptional communication skills, and are committed to creating memorable moments for diners, then we invite you to take the next step in your career with us. Our client prides itself on a culture of respect, teamwork, and continuous improvement, making this an ideal setting for a supervisor who wishes to leave a tangible mark on service quality and team morale.
Key Responsibilities
- Oversee and manage daily restaurant operations, ensuring smooth and efficient service flow.
- Supervise, train, and mentor front-of-house staff, including servers, hosts, and bussers, fostering a high-performance team.
- Ensure exceptional customer service is delivered consistently, proactively addressing guest feedback and resolving issues promptly and professionally.
- Manage reservations, seating plans, and guest flow to maximize capacity and minimize wait times.
- Monitor food and beverage quality standards, ensuring all dishes and drinks meet established specifications.
- Conduct regular inspections of the dining area, ensuring cleanliness, presentation, and adherence to hygiene standards.
- Assist with inventory management, stock rotation, and ordering supplies to maintain optimal operational levels.
- Process payments accurately, handle cash, and reconcile daily sales reports.
- Assist with opening and closing duties, including cash handling, security, and preparation for the next shift.
- Enforce all health, safety, and sanitation regulations, ensuring a safe environment for both staff and guests.
- Collaborate with the kitchen team to ensure timely order delivery and efficient communication.
- Conduct performance evaluations and provide constructive feedback to team members to support their growth.
Required Skills
- Proven leadership and team management abilities in a restaurant setting.
- Exceptional customer service and interpersonal communication skills.
- Strong problem-solving and decision-making capabilities under pressure.
- Excellent organizational and time management skills.
- Proficiency with Point-of-Sale (POS) systems and basic computer applications.
- In-depth knowledge of food safety, hygiene, and health & safety regulations.
- Ability to motivate, train, and develop a diverse team.
- Conflict resolution and guest recovery expertise.
Preferred Qualifications
- A diploma or degree in Hospitality Management or a related field.
- Experience with specific industry-standard POS software (e.g., Aloha, Micros).
- Current First Aid and/or Food Hygiene certification.
- Knowledge of wine, spirits, and cocktail preparation.
- Previous experience working in a high-volume or fine dining establishment.
Perks & Benefits
- Competitive salary package with performance incentives.
- Opportunities for professional development and career advancement within the hospitality sector.
- Complimentary staff meals during shifts.
- Contribution to a pension scheme.
- Structured training programs and mentorship.
- A dynamic and supportive work environment.
- Employee discounts at partner establishments.
How to Apply
If you are a driven and passionate Restaurant Supervisor looking for your next challenge in Horfield Common, Bristol, we encourage you to apply. Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
