About Company
Are you eager to ignite your career in a dynamic retail environment? Career.zycto partners with leading brands to connect passionate individuals with opportunities that truly make a difference. We believe in fostering growth and providing a supportive platform where your talents as a retail floor associate can shine. Joining a team through Career.zycto means becoming part of a culture that champions customer satisfaction, teamwork, and continuous learning. We empower our associates to create memorable shopping experiences, develop valuable skills, and thrive in a fast-paced setting. Discover a path where your dedication to service is recognized and rewarded.
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Job Description
Dive into a vibrant world where your passion for people and products truly comes alive! Career.zycto is seeking enthusiastic and customer-focused Retail Floor Associates to join a premier retail team in the heart of Glenora, Edmonton. This isn’t just a job; it’s an opportunity to become the face of a beloved brand, creating unforgettable shopping experiences for every customer who walks through the door. If you thrive in a fast-paced, friendly environment and love connecting with people, we want to hear from you.
As a Retail Floor Associate, you’ll be at the forefront of our operations, playing a crucial role in maintaining our store’s inviting atmosphere and ensuring customer satisfaction. You’ll be responsible for more than just transactions; you’ll be a product expert, a problem-solver, and a brand ambassador. Your day will involve guiding customers through our diverse product range, offering personalized recommendations, and ensuring they leave with a smile and exactly what they need. You’ll contribute to a visually appealing store by assisting with merchandising, restocking shelves, and maintaining a clean, organized space that inspires our shoppers.
We’re looking for individuals who possess a natural ability to engage with others, a keen eye for detail, and a proactive approach to their work. This role offers hands-on experience in sales, customer relations, inventory management basics, and visual merchandising. You’ll work alongside a dedicated team, collaborating to achieve daily goals and contribute to a positive workplace culture. This is an excellent stepping stone for anyone looking to build a career in retail, offering pathways for growth and development within a supportive framework. If you’re ready to bring your energy and enthusiasm to a role where every day is different and every interaction matters, apply now and become an essential part of our Glenora team!
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Key Responsibilities
- Provide exceptional customer service by greeting customers, answering questions, and assisting with product selection.
- Process transactions accurately and efficiently using point-of-sale (POS) systems.
- Maintain a clean, organized, and visually appealing sales floor, including merchandising and restocking products.
- Actively engage with customers to understand their needs and recommend suitable products.
- Assist with inventory management tasks such as receiving shipments, pricing, and organizing stockroom.
- Handle customer returns, exchanges, and complaints in a professional and friendly manner.
- Collaborate with team members to achieve daily sales targets and store objectives.
- Stay informed about current promotions, product features, and store policies.
- Open and close cash registers and perform daily reconciliation.
- Ensure compliance with all health, safety, and operational standards.
Required Skills
- Proven experience in customer service or a customer-facing role.
- Excellent verbal communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Strong attention to detail and organizational abilities.
- Basic math skills and experience handling cash transactions.
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience in a retail sales environment.
- Familiarity with POS systems.
- A passion for retail and staying current with product trends.
- Proactive problem-solving skills and a positive attitude.
Perks & Benefits
- Competitive hourly wage with opportunities for performance-based incentives.
- Comprehensive health and dental benefits package for full-time employees.
- Employee discount on store merchandise.
- Paid time off and holiday pay.
- Opportunities for career advancement and professional development.
- Supportive and inclusive work environment.
- Ongoing training and mentorship programs.
- Access to an employee assistance program.
How to Apply
If you’re ready to embark on an exciting journey in retail and become a valued member of our Glenora team, we encourage you to apply! Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application.
