About Company
Ready to shape customer experiences and be part of a vibrant team? Career.zycto isn’t just a retail space; it’s a hub for innovation and community connection, specializing in high-quality lifestyle products that truly enhance daily living. We believe in empowering our associates with the knowledge and tools to provide exceptional service, fostering an environment where growth and passion thrive. Joining us means becoming an essential part of a dynamic workplace where your contributions directly impact our success and customer satisfaction, right here in the heart of Maryborough’s CBD.
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Job Description
Are you an energetic, customer-focused individual with a passion for creating exceptional retail experiences? Career.zycto is seeking a dedicated Full-Time Retail Store Associate to join our vibrant team in the bustling Maryborough CBD. This isn’t just a job; it’s an opportunity to be the face of our brand, connecting with our community and making a tangible impact on our customers’ day. We pride ourselves on offering unique, high-quality lifestyle products and an unparalleled level of service, and we’re looking for someone who shares our commitment to excellence.
As a Retail Store Associate, you’ll be at the forefront of our operations, engaging directly with customers, understanding their needs, and guiding them through our diverse product range. You’ll play a crucial role in maintaining our store’s inviting atmosphere, ensuring merchandise is beautifully displayed, and that our shelves are always well-stocked. Beyond sales, you’ll be instrumental in creating a welcoming environment where every visitor feels valued and leaves with a positive impression.
We are looking for someone who thrives in a fast-paced environment, possesses excellent communication skills, and genuinely enjoys helping people. You’ll be trained on our comprehensive product knowledge, sales techniques, and point-of-sale systems, empowering you to confidently assist customers and contribute to our sales targets. This role offers a fantastic pathway for individuals eager to develop their retail career, offering hands-on experience in all facets of store operations, from visual merchandising to inventory management. Join Career.zycto and become a vital part of a supportive team that celebrates success and fosters continuous learning and growth.
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Key Responsibilities
- Provide exceptional customer service, assisting with product inquiries and purchases to ensure a positive shopping experience.
- Operate point-of-sale (POS) systems accurately and efficiently, processing transactions and handling cash, credit, and gift card payments.
- Maintain a clean, organised, and visually appealing store environment, including merchandising displays, stock replenishment, and general tidiness.
- Actively engage with customers to understand their needs, recommend suitable products, and highlight features and benefits to drive sales.
- Assist with inventory management procedures, including receiving, unpacking, pricing, and organising new stock arrivals.
- Collaborate effectively with team members and management to achieve daily operational goals, sales targets, and ensure a positive working atmosphere.
- Adhere to all company policies and procedures, including health and safety guidelines, security protocols, and customer service standards.
Required Skills
- Proven ability in customer service with a friendly, approachable, and professional demeanor.
- Excellent verbal communication and interpersonal skills, capable of building rapport with diverse customers.
- Basic computer literacy and comfort with learning new point-of-sale (POS) systems and retail software.
- Strong teamwork ethic and ability to collaborate effectively with colleagues to achieve shared objectives.
- Reliability, punctuality, and a strong work ethic with an attention to detail.
- Ability to work a flexible schedule, including weekends, evenings, and public holidays, as required by retail operations.
Preferred Qualifications
- Previous experience in a retail sales or customer service role is highly regarded, demonstrating a foundation in the industry.
- Familiarity with inventory management procedures, stock control, and visual merchandising principles.
- A genuine passion for the products offered by Career.zycto and a keen interest in keeping up with industry trends.
Perks & Benefits
- Competitive hourly wage with opportunities for performance-based incentives and bonuses.
- Generous employee discounts on all Career.zycto products, allowing you to enjoy what you sell.
- Comprehensive training and development programs to foster career growth and skill enhancement within the retail sector.
- A supportive and inclusive team environment in a dynamic workplace where your contributions are valued.
- Opportunities for advancement within the company for high-performing and dedicated associates.
- Contribution to a positive work-life balance through thoughtful scheduling where possible within a retail setting.
How to Apply
Ready to join our team? Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and discovering how your passion for customer service can contribute to Career.zycto.
