About Company
Career.zycto is actively shaping the future of retail by empowering individuals to thrive in dynamic environments. We believe in cultivating a vibrant workplace where passion for customer service meets genuine career development. For a retail store associate looking for a supportive team, flexible hours, and a chance to make a real impact on daily operations and customer satisfaction, our Kadoma branch offers an unparalleled opportunity to grow. Join us and become an integral part of a company that truly values its people.
Job Description
Are you passionate about creating exceptional shopping experiences and thrive in a fast-paced retail environment? Career.zycto is seeking enthusiastic and customer-focused individuals to join our team as a Part-Time Retail Store Associate in Kadoma, Mashonaland West Province. This role is perfect for someone who enjoys engaging with people, has an eye for detail, and is eager to contribute to a positive and productive store atmosphere. As a Retail Store Associate, you will be the face of our brand, interacting directly with customers, assisting them with their needs, and ensuring our store maintains its high standards of presentation and service. We are looking for someone reliable, proactive, and committed to delivering outstanding service with every interaction. This position offers flexible hours, making it ideal for students, parents, or anyone seeking a rewarding part-time opportunity to gain valuable experience in the retail sector while being part of a supportive local team. Your contribution will directly impact our success and the satisfaction of our valued customers, playing a key role in building lasting customer relationships and upholding our brand reputation.
Key Responsibilities
- Greet and assist customers with product inquiries, selections, and purchases in a friendly and professional manner.
- Operate point-of-sale (POS) systems accurately and efficiently, handling cash, credit, and debit transactions.
- Maintain a clean, organized, and visually appealing sales floor, including stocking shelves, arranging displays, and ensuring merchandise is correctly priced.
- Process incoming shipments, checking for discrepancies, and organizing stockroom inventory.
- Resolve customer complaints and issues with patience and professionalism, escalating complex situations when necessary.
- Assist with opening and closing procedures of the store, including cash handling and security checks.
- Stay informed about current promotions, product features, and store policies to provide accurate information to customers.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a positive and energetic attitude.
- Ability to work effectively as part of a team and independently.
- Basic math skills and comfort handling cash transactions.
- Reliability and punctuality for scheduled shifts.
- Ability to stand for extended periods and lift up to 10-15kg.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience in a retail, customer service, or sales role.
- Familiarity with POS systems and inventory management practices.
- A passion for consumer goods and staying updated on market trends.
Perks & Benefits
- Competitive hourly wage with opportunities for performance-based incentives.
- Flexible scheduling to accommodate personal commitments.
- Employee discounts on store merchandise.
- Opportunities for professional development and career growth within the company.
- A supportive and friendly team environment.
How to Apply
Excited to join our team? Please click on the application link below to submit your resume and a brief cover letter outlining why you are the perfect fit for this role. We look forward to reviewing your application!
